Service Technician

What you will do

• Install, service and repair garage and roller door systems
• Replace motors and associated door components
• Travel daily to customer and project sites across the branch service area
• Complete multiple installations and multiple service jobs each day
• Conduct site inspections, measurements and fault finding
• Build strong customer relationships and identify opportunities for additional service work
• Complete service reports and job documentation using a tablet-based system
• Ensure all work complies with safety and quality standards
• Provide support for emergency callouts when required
• What we require
• Experience using hand and power tools in a trade, installation or service environment
• Strong commitment to workplace health and safety practices
• Excellent customer service and communication skills
• Ability to work independently, manage daily workloads and solve problems on site
• Current driver's licence and willingness to travel throughout the local service area
• What we prefer
• Experience with garage doors, roller doors or similar building products -highly regarded
• Current forklift ticket – or willingness to obtain one in the future
• Experience using job management systems or mobile technology in the field
• Ability to work at heights with current Working with heights ticket – or willingness to obtain one
• What we offer
• Fully Maintained Company Vehicle, Mobile Phone, iPad
• Access to discounted Health Insurance
• Peer to Peer Recognition via our ‘AAA’ Nominations and awards
• Wellbeing Committee focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities
• WhereFit membership offering discounts on gyms, apparel and more
• Who we are
• We are at the heart of every place that matters. From automatic doors to cloud-based access solutions, we enable seamless movement in secure, safe, and sustainable spaces.