indeed

Service Support Coordinator

Waters

Karnataka, IND

Onsite

Discovered 1 weeks ago

Customer education operationsTraining logistics and coordinationCourse registration and schedulingCompassCVENTSmartsheet

Free

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Key skills for this role

Customer education operationsTraining logistics and coordinationCourse registration and scheduling

Support Customer Education operations across on-site, virtual, regional, Informatics, and eLearning programs.

Manage training logistics, systems updates, reporting, course administration, and customer communications.

Use business tools and accurate records to support reliable execution and improve the customer training experience.

Administer Customer Education program delivery across multiple training formats.
Create and maintain Compass cases, work orders, training records, and documentation.
Manage registrations, scheduling, website updates, and training information in CVENT and other systems.
Prepare training reports, including New Orders Analysis and revenue recognition support.
Process work orders, RA requests, and support requests involving shipping, ownership, serial, and deletion activities.
Support school billing, Cvent, teaching-assistant, support line, billing, and instrument move activities.

Compass, CVENT, Smartsheet, and other business tools are used to execute training operations.
Training coordination, course registration, scheduling, reporting, documentation, and customer communications are central capabilities.

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