Service Operations Manager

Mechanical and technical understanding of engineering cost and revenue profiles

PC literate Understanding of budgetary control and processes

Knowledge of heavy plant machinery and equipment

Knowledge of CAT Product Range desirable

Accountable for delivering all team activities to quality and on-time.

Accountable for Health & Safety performance within workshops.

Be a key member of the Finning UK&I management team through contribution and the development and delivery of strategy.

Zero LTIs.

Experienced with financial and operational budgets and targets.

Labour utilisation > 80%. Service after repair <1% Service Revenue. Prep completion, OTIF >95% (target >98.5%). EOS engagement rating improvement YOY.

5 years experience of workshop or field service management, equipment or process engineering

Financial management and controls

Track record of delivering to deadlines

Demonstrate team building and management through development and mentoring (desirable)

Office based

At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package and various flexible benefits.

If you would like to be a part of a global organisation offering industry leading training and a competitive package, then apply online today

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.