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Conducting customer delivery and demonstration orientations
• Developing customized training plans based on application, operator experience levels, and equipment type.
• Accountable for introducing customers to all features of the machine, including ensuring customers know the location of how to operate all safety related components on the machine.
• Accountable for showcasing on-board technology and teaching customers how enable and delivering best practices. As well as reviewing all daily maintenance checkpoints and performance capabilities.
• Point of contact for customer on training opportunities
Training customer operators
• Identify and coordinate training opportunities with customers
• Generating incremental revenue by training customers on technology integration, application best practices and train the trainer programs to better serve our customers.
• Assessing operator competencies and recommending area’s of improvement for customers
Supporting sales functions
• Subject matter experts on application and best practices when using Caterpillar equipment
• Supporting sales teams with product focused training, configuration input and verifying fleet requests from customers. Collaborating with Caterpillar on machine development and machine performance capabilities
• Recommending and executing on small sales groups product and application training
Supporting internal operations teams
• Supporting safety on validating and educating on safe practices for moving and loading machines in shops and yards. Liaising between Caterpillar and NEP shops on calibrations and implementation of new machine technology while also showing prep teams how a machine should perform prior to delivery.
• Supporting operations leaders in identifying and training individuals to do practical assessments for ATME (Authorization to Move Equipment)
Number of Openings:
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Conducting customer delivery and demonstration orientations
Training customer operators
Supporting sales functions
Supporting internal operations teams
At Finning, we prioritize creating a diverse and inclusive environment.
We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential.
As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities.
We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities.
Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities.
If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
World's largest Caterpillar equipment dealer and services provider.
Visit company websiteJobs and hiring trendsCAD 100000-110000 yearly
Full-time
Senior Level
Onsite
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