bayt
Service Manager
Unknown
Riyadh Region, KSA
Senior
Onsite
Discovered 2 weeks ago
Service and maintenance operationsAutomotive dealership operationsCustomer satisfactionQuality controlTeam managementPerformance improvement
Free
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Service and maintenance operationsAutomotive dealership operationsCustomer satisfaction
Role Overview
Syarah provides an end-to-end digital car buying experience in Saudi Arabia and the Middle East.
The Service Manager is responsible for overall management of service and maintenance activities.
The role focuses on customer satisfaction, quality control, performance improvement, operational efficiency, and financial results.
Key Skills for This Role
Service and maintenance operationsAutomotive dealership operationsCustomer satisfactionQuality controlTeam managementPerformance improvement
Full Job Posting
Role overview
Syarah provides an end-to-end digital car buying experience in Saudi Arabia and the Middle East.
The Service Manager is responsible for overall management of service and maintenance activities.
The role focuses on customer satisfaction, quality control, performance improvement, operational efficiency, and financial results.
Responsibilities
- Manage day-to-day Service Department operations.
- Manage customer satisfaction and service quality.
- Maintain accurate records for each repair performed.
- Provide leadership and support to team members.
- Monitor productivity and identify performance improvement opportunities.
- Coordinate with customers, vendors, and internal departments.
- Train, guide, and provide ongoing support to team members.
- Maintain strong operational and financial results.
- Perform other duties as assigned.
Requirements
- Bachelor's degree in automotive engineering, business administration, or a related field.
- Minimum five years of experience in a Service Manager role.
- Automotive dealership experience is preferred.
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