greenhouse
Service Lead - US
Dexory
USA
Lead
Discovered 1 weeks ago
confluencejiralinux
Free
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Key Skills for This Role
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What You Bring
- 5+ years in field service, electromechanical systems, or technical operations (robotics, aerospace, automotive, rail, or similar)
- Strong hands-on electrical and mechanical troubleshooting capability
- Experience leading teams in complex, fast-moving environments
- A builder’s mindset—you’re comfortable creating structure where none exists
- Clear communicator, able to work across technical and customer-facing contexts
- High standards for quality, safety, and operational excellence
- Willingness to travel extensively across North America (and occasionally internationally)
- Bonus Points
- Experience with tools like Jira, Confluence, Slack, or G-Suite
- Familiarity with MES or production systems
- Linux experience
- Knowledge of structured problem-solving methods (5 Whys, FMEA, Fishbone)
Benefits
- Starting from the interview process and continuing into your career with us, you will be working by our four Operating Principles:
- Performance: High standards, outstanding results,
- Impact: Big challenges, bigger results
- Commitment: All in, every time
- One team: One mission, shared success
- Joining our team and company isn't just about expertise; it's about embracing uncertainty with ambition. We're crafting world-changing solutions, fueled by a passion to redefine what's possible. We will look for you to help create and shape the future of logistics solutions through our products, our culture and our shared vision.
- You will also receive:
- Health insurance
- 401k
- 20 days annual leave
- Social security etc.
- AAP/EEO Statement
- Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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