indeed
Service Desk Engineer
Aeries Technology Group
Karnataka, IND
Onsite
Discovered 1 weeks ago
Windows troubleshootingmacOS troubleshootingGoogle Workspace troubleshootingHardware troubleshooting and repairApple iOS supportMobile device management
Free
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Windows troubleshootingmacOS troubleshootingGoogle Workspace troubleshooting
Role Overview
The Service Desk Engineer supports Constant Contact’s end-user computing systems as part of the IT End User Services Department.
The role includes laptop configuration, user access provisioning, and resolution of break/fix issues reported by users.
Key Skills for This Role
Windows troubleshootingmacOS troubleshootingGoogle Workspace troubleshootingHardware troubleshooting and repairApple iOS supportMobile device management
Full Job Posting
About the Company
Aeries Technology is a Nasdaq-listed global professional services and consulting partner headquartered in Mumbai, India.
The company provides technology, functional, and systems solutions through centers in the USA, Mexico, Singapore, and Dubai.
Business Unit
Constant Contact is a technology product company providing email marketing, social media marketing, event marketing, and online survey tools.
The business supports small and medium-sized businesses and nonprofits with marketing applications.
Role Overview
The Service Desk Engineer supports Constant Contact’s end-user computing systems as part of the IT End User Services Department.
The role includes laptop configuration, user access provisioning, and resolution of break/fix issues reported by users.
Qualifications and Skills
- The role requires 2–5 years of experience and an undergraduate qualification.
- Required capabilities include Windows, Mac, Google Workspace, and hardware troubleshooting, plus hands-on experience with Windows and Mac environments.
- The role requires strong attention to detail, communication, multitasking, ticket management, and documentation skills.
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