Service Delivery Manager - Infrastructure and Security
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Job Overview: For our customer, one of the largest digital transformation companies in the region, we are seeking an experienced Service Delivery Manager to lead the delivery an.
Key Skills for This Role
Responsibilities
- Manage end to end IT service delivery across infrastructure, security, and support functions
- Oversee service desk and help desk operations, ensuring high quality user support and incident resolution
- Lead vulnerability management and ensure compliance with cybersecurity best practices
- Coordinate with infrastructure and network teams to ensure high availability and performance
- Manage and deliver multiple concurrent IT projects within scope, time, and budget constraints
- Monitor SLAs and KPIs, and drive continuous service improvements
- Act as the escalation point for critical incidents and ensure timely communication with stakeholders
Requirements
- Strong background in IT service management, security oversight, and ability to manage multiple projects
- Experience in managing end to end IT service delivery across infrastructure, security, and support functions
Full Job Posting
Job Overview
- For our customer, one of the largest digital transformation companies in the region, we are seeking an experienced Service Delivery Manager to lead the delivery and operations of IT infrastructure, network security, service desk/help desk, and vulnerability management. The ideal candidate will have
Key Responsibilities
- Manage end to end IT service delivery across infrastructure, security, and support functions.
- Oversee service desk and help desk operations, ensuring high quality user support and incident resolution.
- Lead vulnerability management and ensure compliance with cybersecurity best practices.
- Coordinate with infrastructure and network teams to ensure high availability and performance.
- Manage and deliver multiple concurrent IT projects within scope, time, and budget constraints.
- Monitor SLAs and KPIs, and drive continuous service improvements.
- Act as the escalation point for critical incidents and ensure timely communication with stakeholders.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Antal International LLC-FZ
Service Delivery Manager - End User Support
Abu Dhabi, UAE
Job Summary: For our customer, one of the largest digital transformation companies in the region, we are seeking an experienced and dynamic Service Delivery Manager (SDM) with a...
Instrumentation & Control (I&C) Supervisor – Nuclear Power Plant
Abu Dhabi, UAE
Job Summary We are seeking an experienced and highly motivated Instrumentation & Control (I&C) Supervisor to support maintenance and outage activities within a Nuclear Power Pla...
MT5 & Trading Operations Specialist
, UAE
Summary We are seeking a detail-oriented and technically skilled MT5 & Trading Operations Manager to manage and optimize trading platform operations. The ideal candidate will be...
Mechanical Supervisor (Nuclear)
Abu Dhabi, UAE
Seeking a Mechanical Supervisor for Nuclear Power Plant to lead maintenance, ensure compliance, and support operational decision-making with strong technical skills.
Senior Nuclear Valve Diagnostic Specialist (AOV/MOV)
Abu Dhabi, UAE
Seeking a skilled technician for valve diagnostics, troubleshooting, and maintenance support, with expertise in Air Operated and Motor Operated Valves using diagnostic tools.
Sales Representative
Riyadh, KSA
Responsible for driving sales performance, building customer relationships, and maximizing product penetration in the foodservice sector with strong negotiation skills.
Service Delivery Manager - End User Support
Abu Dhabi, UAE
Instrumentation & Control (I&C) Supervisor – Nuclear Power Plant
Abu Dhabi, UAE
MT5 & Trading Operations Specialist
, UAE
Mechanical Supervisor (Nuclear)
Abu Dhabi, UAE
Senior Nuclear Valve Diagnostic Specialist (AOV/MOV)
Abu Dhabi, UAE
Sales Representative
Riyadh, KSA