Service Coordinator

Our service department is searching for an experienced professional, responsible for the efficient dispatching, scheduling, review, and support of all field activities, including coordination with subcontracted trades. Candidates must have a minimum of 3 to 5 years of experience in a comparable role within fire protection service or PMA work.This position supports both the service and construction functions of the department, with an initial emphasis on service operations. The Service Coordinator is expected to deliver exceptional customer service to PMA and construction clients while maintaining a strong focus on operational efficiency, departmental productivity, and profitability. In addition to performing the full range of standard coordinator responsibilities, this role requires a solid understanding of the fire protection industry, including applicable quality control standards and best practices. The ideal candidate will bring hands-on experience and a comprehensive knowledge of fire protection service work. This is a fast-paced, demanding operational role that includes limited supervisory responsibilities related to daily field activities. This is a full time role is based out of our head office in Vaughan, ON.