Service Billing Administrator

Key Responsibilities:

• Ensure timely invoicing including maintenance of documentation supporting invoices.
• Document job folder-OneDrive.
• Processing credit card payments upon request.
• Resolve issues arising from actions or events involving administrative functions.
• Produce various reports and metrics as requested by management.
• Review purchase orders (vendors) for service department requirements.
• Assist with reviewing documents for billing issues, hours, variances etc.
• Review open work orders weekly for resolving back logged issues.
• Review documentation for work order variances in invoicing.
• Review documentation for PO variances in invoicing.
• Aid with inquiries from AR, AP, clients, sales.
• Assist with credit requests.
• Update Billing Manager regarding any inconsistencies or challenges.
• Other duties incidental to those described herein.
• Ensure work is performed in compliance with ISO 9001 quality standards & compliance procedures.
• Requirements & Skills:
• Minimum 1-3 years office administration experience
• Experience in the industry would be considered an asset
• Post-secondary education (technical diploma or degree)
• Strong computer skills (Microsoft Office - Excel, Pivot table, Word, etc.)
• Strong customer service skills
• Proficiency in French and English is required
• Ability to meet tight deadlines
• Strong communication and interpersonal skills
• Strong organizational skills
• Ability to deal with confidential information with high degree of professionalism
• What Mircom Offers:
• Competitive salary
• Opportunities for professional development and career advancement.
• A dynamic and supportive work environment.
• Group Insurance benefits
• Company RRSP program
• We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
• Mircom Group of Companies is an equal opportunity employer, considering all applicants regardless of cultural origin, religion, marital status, sexual orientation, family status, disability or any other grounds set out in the Ontario Human Rights Act. In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive working environment for all people with disabilities, with respect and dignity. Accommodations will be made available to candidates with special needs, upon request, throughout the recruitment process.
• At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
• Disclaimer: Mircom does not accept resumes from employment agencies, headhunters or recruitment service providers that do not have a formal contractual agreement with us. Our agreements with recruitment service providers are limited to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier that has not been previously authorized by Mircom to provide resumes for this posting or website will be considered unsolicited.