Service Coordinator

Your Responsibilities Include

• Stage equipment for service technicians throughout the day to improve efficiency.
• Load and unload customer equipment during pickups and drop-offs.
• Prepare the triage process for both morning and afternoon.
• Check in equipment and tag with ribbon.
• Assist in evaluating off-rent rental equipment.
• Thoroughly clean equipment before it enters or leaves the service department (based on shop needs).
• Sharpen blades and fix tires as needed.
• Maintain an orderly and clean work area, including collecting and disposing of trash.
• Inspect, clean, and maintain all tools and equipment used.
• Follow all safety and security procedures, report unsafe conditions, and use equipment properly.
• Demonstrate accuracy and thoroughness, promoting and ensuring quality standards.
• Report hazards or faulty equipment to Service Management.
• Collaborate with the service department and other departments to foster a team-oriented environment.
• Respond promptly to team members’ needs to support service department profitability and customer satisfaction.
• Meet with Service Management regularly to discuss priorities, changes, and areas for improvement.
• Perform minor repairs or services needs to optimize technicians' time.
• Contribute to building a positive team spirit and upholding company values.
• Take on related responsibilities and tasks as directed.
• Bring a positive attitude to work each day

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