Service Coordinator

• Collaborate with sales, customers, and service providers to technically scope, plan, quote, and execute shop and field service work.
• Create, manage, and maintain work orders for valve and asset repair operations, ensuring accuracy, prioritization, and timely execution.
• Coordinate with outage management, shop personnel, and field service teams throughout the full service lifecycle—from initial scope and quoting through execution and closeout.
• Proactively manage changes to service scope, schedule, or priorities, clearly communicating impacts to all stakeholders.
• Leverage the IFS Business System to generate proposals, work orders, customer orders, and purchase orders.
• Perform post-outage cost reconciliation and deliver detailed repair and service reports.
• Develop and maintain shop repair orders, field service orders, and subcontractor scopes of work with technical clarity.
• Maintain complete and accurate customer and internal service documentation.

• Bachelor’s degree (Engineering, Technical, or Business discipline preferred) or equivalent hands-on experience in a mechanical or industrial services environment.
• Demonstrated mechanical aptitude with the ability to understand and discuss valves, instruments, rotating equipment, and repair processes.
• Strong proficiency with enterprise systems and applications (IFS experience a plus) and Microsoft 365.
• Solid project coordination skills with high attention to detail and data accuracy.
• Ability to communicate effectively with technical and non-technical stakeholders, influencing outcomes through professionalism and technical credibility.
• Strong desire and ability to deepen technical knowledge within industrial service and repair operations.

The starting pay range for this position is $27-$32/hour depending on experience.

Must be currently authorized to work in the United States.

Policy on Third-Party Unsolicited Resume Submissions: Please note that any third-party unsolicited resume submissions will immediately become the property of NECI.

NECI will not pay any fee to a submitting employment agency, person, or entity unless a signed agreement is established.

Please Note: NECI is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by law.