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Service Coordinator

Evolution Security
GBR
Full-time
Mid
Onsite
Discovered 2 weeks ago
GreentreeSAP
Free

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Requirements

  • As a Service Coordinator your responsibilities will involve but not be limited to:
  • Service contract renewals and Software Support Agreements (plus SSAs for Ireland) whilst analysing the profitability of the contracts
  • Working with the Sales and Project Managers to calculate increases
  • Determining any additions or reductions to the systems in the previously 12-18 months
  • Sourcing quotes for Third-Party Agreements, Software Support and Subscriptions
  • Preparing proposals for the new agreements
  • Invoicing the maintenance agreements
  • Updating the invoicing schedule and resolve any invoice queries / raising credit notes
  • Ordering Third-Party Services sold as part of the maintenance agreements.
  • Ordering Software Support and Subscriptions
  • Reporting invoicing figures
  • Monthly maintenance forecast (for UK, Ireland & BV)
  • Adding contracts to and maintaining details on the intercompany system
  • Won & lost report (for UK, Ireland & BV)
  • Logging maintenance orders on the Order Log for my quotes and those prepared by the Sales Team
  • Calculating increases to call-out rates when appropriate
  • Checking the input of the service invoices onto Greentree and circulating to the Team for corrections
  • Approving supplier invoices
  • Producing analysis of the monthly invoicing
  • Raising POs, dispatching the equipment to suppliers for calibration and maintaining the calibration records
  • SAP – project development and preparation for transferring services across
  • Assisting the Admin Team with general queries

Benefits

  • We are employee-owned! Here at Evolution we have a unique employee ownership model which means that our entire team owns our business. You have the opportunity to become a beneficiary of our future success.
  • 25 days annual leave + local bank holidays
  • Company pension scheme
  • 2 private health insurances
  • Optional annual private wellbeing and health screening appointment fully funded by Evolution
  • Employee assistance programme which offers 24/7 access to free health and wellbeing support
  • Life Assurance from day 1 (4x salary)

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