Service Ambassador- Food & Beverage
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Key skills for this role
About the Role
St. Regis Hotels & Resorts is hiring a Service Ambassador for Food & Beverage at the St. Regis Doha.
Key Skills for This Role
Responsibilities
- Ensure staff works together as a team to provide optimum service and meet guest needs
- Complete opening and closing duties including setting up supplies, cleaning equipment, and locking doors
- Maintain cleanliness of work areas throughout the day using clean as you go procedures
- Monitor dining rooms for seating availability, service, safety, and guest well being
- Assist management in hiring, training, scheduling, evaluating, and coaching employees
Requirements
- At least 1 year of related work experience
- High school diploma or G.E.D. equivalent
- Ability to stand, sit, or walk for extended period
- Ability to lift up to 50 pounds
Full Job Posting
Position Summary
- Ensure staff is working together as a team to ensure optimum service and that guest needs are met.
Key Responsibilities
- Complete opening and closing duties as necessary, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors
- Maintain cleanliness of work areas throughout the day, practicing clean as you go procedures
- Monitor dining rooms for seating availability, service, safety, and well being of guests
- Complete work orders for maintenance repairs and submit to appropriate department
- Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
Required Qualifications
- Related Work Experience: At least 1 year of related work experience
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent
- Supervisory Experience: No supervisory experience
- License or Certification: None
Additional Expectations
- Follow all company and safety and security policies and procedures
- Ensure uniform and personal appearance are clean and professional
- Welcome and acknowledge all guests according to company standards
- Stand, sit, or walk for an extended period of time or for an entire work shift
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
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