Server/Waitress
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Key skills for this role
About the Role
Greet guests by name, if known, and assist in seating them comfortably. Serve guests within assigned stations under the supervision of the manager and supervisor. Demonstrate co.
Key Skills for This Role
Responsibilities
- Greet guests by name and assist in seating them comfortably
- Serve guests within assigned stations under supervision
- Demonstrate complete knowledge of food, beverage offerings, and service details
- Anticipate customer needs and respond proactively
- Place orders in the kitchen and ensure proper equipment setup
- Maintain outlet cleanliness and stock cabinets with mise en place
Requirements
- Experience as a server or waitress in a hotel or restaurant
- Knowledge of food and beverage offerings and service details
- Ability to anticipate customer needs
Full Job Posting
Key Responsibilities
- Greet guests by name, if known, and assist in seating them comfortably.
- Serve guests within assigned stations under the supervision of the manager and supervisor.
- Demonstrate complete knowledge of food, beverage offerings, and service details including preparation methods.
- Anticipate customer needs and proactively respond to ensure maximum guest satisfaction.
- Report any customer complaints to the supervisor in a timely manner.
- Place orders in the kitchen and ensure proper operating equipment is set up on tables.
- Stock cabinets and drawers with adequate mis en place to facilitate smooth service.
- Maintain a well groomed appearance and wear the prescribed uniform at all times.
- Ensure outlet cleanliness is maintained at all times.
- Stay familiar with all hotel facilities to assist and guide guests.
- Conduct daily inventory of supplies and equipment.
- Perform side duties and other responsibilities as assigned.
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