Server-Room Service
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Key skills for this role
About the Role
EDITION Hotels seeks a Server for Room Service at its Abu Dhabi property. The role involves serving food and beverages to guests, setting tables, answering menu questions, and ensuring guest satisfaction.
Key Skills for This Role
Responsibilities
- Serve food courses and alcoholic beverages to guests
- Set tables according to event type and service standards
- Answer questions on menu selections and communicate with kitchen
- Record transactions in MICROS system at time of order
- Check in with guests to ensure satisfaction
- Maintain cleanliness of work areas and complete closing duties
- Present check to guest and process payment
Requirements
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- Ability to stand, sit, or walk for extended periods
- Ability to lift and carry objects up to 25 pounds unassisted
Full Job Posting
Job Overview
- Job Number: 26087560
- Category: Food and Beverage & Culinary
- Location: Al Bateen Marina, Abu Dhabi, UAE
- Schedule: Full Time
- Located Remotely? N
- Position Type: Non Management
Position Summary
- Serve food courses and alcoholic beverages to guests.
- Set tables according to type of event and service standards.
- Answer questions on menu selections.
- Communicate with kitchen regarding menu questions, wait times, re cook orders, and product availability.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to kitchen.
- Record transaction in MICROS system at time of order.
- Check in with guests to ensure satisfaction with each food course and/or beverages.
- Maintain cleanliness of work areas, china, glass, etc., throughout the day.
- Complete closing duties, including restocking items, turning off lights, etc.
- Present physical and accurate check to guest and process payment.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
Additional Requirements
- Follow all company and safety and security policies and procedures.
- Report accidents, injuries, and unsafe work conditions to manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information and protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests’ service needs, assist individuals with disabilities.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Stand, sit, or walk for an extended period or entire shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Grasp, turn, and manipulate objects of varying size and weight.
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