Server Operation Engineer II

The System Administrator is expected to facilitate operational support to and on behalf of the assigned team. The assigned team supports and maintains a variety of large and global scale systems for building management and physical security operations. The skill set required is industry typical 'systems administration', including working knowledge of various networking systems. Work is ticket based, and the team would be expected to procedurally work through tickets (submitted via a template) to resolution.

Applies company policies and procedures to resolve a variety of issues

Works on problems of moderate scope

Receives general instructions on routine work and detailed instructions on new projects

Responsibilities:

Large Scale Data Center Build Out: Install, configure, and maintain data center hardware and software infrastructure

Incident Response: Participate in incident response activities, including on-call rotations, to address data center related incidents and minimize service interruptions

Troubleshooting: Respond to and resolve technical issues within the data center ranging from software bugs, hardware failures to network issues

Performance Monitoring: Monitor server performance, identify bottlenecks, and implement necessary adjustments to optimize server performance and ensure scalability

Documentation: Maintain accurate and up-to-date documentation of configurations, procedures, and troubleshooting guides

Automation: Identify opportunities for automation and develop scripts or tools to streamline related tasks and improve operational efficiency

Collaboration: Collaborate with cross-functional teams, including network engineers, system administrators, and application developers

Qualifications:

Bachelor's degree in computer science, information technology, a related field or related experience