Senior Technical Writer

The Documentation & Education team works closely with the Product, Engineering, and Support teams to ensure we provide accurate, complete feature documentation that meets our customers' real needs.

Senior Technical Writers leverage their extensive technical and writing skills to educate prospective customers by creating clear, concise documentation representative of their workflows and concerns.

• Create clear, in-depth how-to guides and feature documentation that help users understand and use product features, leveraging real-world scenarios, customer use cases, and product workflows.
• Conduct hands-on testing, experimentation, and independent research to gain deep, first-hand product knowledge. Identify and document edge cases, limitations, and feature updates to ensure technical accuracy and completeness.
• Collaborate closely with product managers, developers, engineers, QA, and UX to gather and validate technical information, clarify complex functionality, and stay aligned with evolving product roadmaps.
• Author technical blogs, release notes, and long-form content that explain product innovations and industry trends, supporting Spectro Cloud’s developer engagement.
• Champion user-first documentation practices by advocating for accessible, inclusive, and task-oriented content
• Define and maintain content standards, templates, and voice/tone guidelines to ensure consistency across documentation.
• Mentor and support junior or mid-level technical writers, providing feedback on their work, sharing best practices, and helping them develop their technical and editorial skills, fostering a culture of collaboration and continuous learning.
• Refactor and enhance documentation information architecture to improve content organization, navigation, and discoverability across the Docs site.
• Take ownership of high-impact documentation projects end-to-end, including planning, coordination, writing, and review.

We don’t expect the ideal candidate to check every box, but the items below are things we look for when reviewing candidates.

Do not let this discourage you from applying.

• 4+ years of experience as a technical writer
• Experience in analyzing information architecture and restructuring content
• Experience with Docs-as-Code processes
• Able to coach and mentor other technical writers
• Comfortable writing in Markdown
• Comfortable using developer tools such as git, CLIs, Docker, and GitHub
• Familiar with containers and Kubernetes
• Experience with infrastructure providers (AWS, Azure, GCP, VMware)
• Comfortable creating diagrams and visual resources to help the learning process
• Displays a passion for learning and exploring new technologies
• A self-starter with the ability to dive into technical features by themselves and create documentation
• Excellent communication skills

• Cloud certifications, such as the AWS cloud certifications
• Experience with AI tools and workflows Location: London, UK (Hybrid). We are in-office 3 times a week, with option for remote working the other 2 days.