Senior Technical Support Engineer

As a Senior Technical Support Engineer, you will be leading technical requirements and be responsible for identification, definition and management of requirements throughout product lifecycle including defining and achieving acceptance through well-formed criteria, and well-planned acceptance activities. It requires collaboration within teams to deliver complex projects, balancing technical precision with adherence to safety and procedural standards.

The role demands strong communication, problem-solving, and mentorship skills to support peers and ensure quality outcomes. This role requires strong product domain knowledge and entails leading technical processes and guiding teams, leveraging deep expertise in systems engineering.

Managing , running and delivering regular customer liaison sessions

Delivering and having ownership of programme related Green Star Reviews iaw ASEL (Air Systems Engineering Lifecycle)

Managing requirements for the Next Generation ESS iaw Air Requirements Management approaches

Developing a robust and cross-stakeholder agreed Entry into Service concept and plan

Creating Customer implementation plans (focused on infrastructure, people, toolsets, processes etc .)

Managing G&TP Capability Management and ETMS input

Travelling to Customer bases sites

Interfacing with Eurofighter GmbH and NETMA

Working within the Support and Services SDU, in Fast Jet Support on a new exciting engineering programme called Next Generation Engineering Support System.

As the existing legacy ESS solution faces increasing technical and sustainability challenges , the NGESS programme has been established to deliver a modern, future-proof replacement. Through the development of an advanced technical solution following digital engineering approaches, NGESS will ensure continued support for our customers and enable the Typhoon platform to remain effectively supported through its projected Out of Service dates, which extend several decades into the future.

Here you’ll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You’ll be recognised for your contribution and enjoy rewards tailored to what’s most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make.

We’re committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do.

We welcome applications from all suitably qualified people, who are BAE Systems employees and have been in their current role for 12 months or longer.

Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks.

Closing Date: 25th September 2026