Senior Systems Operations Engineer

Wells Fargo is seeking a Senior Systems Operations Engineer.

In this role, you will:

Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area

Contribute in increasing system efficiencies and lowering the human intervention time on related tasks

Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability

Work with vendors and other technical personnel for problem resolution

Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards

Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Required Qualifications:

4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

4+ years of application support experience in support role

Strong Banking domain knowledge would be added advantage

Expert in Unix/Windows operating system

Strong experience in automation using any of scripting (shell/Perl/Python) and AI solutions

Strong knowledge of any of Relational database ( Oracle/My Sql) & SQL queries

Flexible to work in shifts (APAC & UK ) on rotational basis

Expertise in ITIL processes (Change, Incident and Problem Management) for Application Support

Knowledge on any of monitoring tools like ITRS Geneos, AppDynamics , Splunk, Grafana, ThousandEyes

Experience in supporting Apache or Weblogic Server or any similar Application servers.

Knowledge of IBM MQ Series, Tomcat

Experience in job scheduling tools like Autosys, control M scheduler

Demonstrated experience in identifying critical issues and troubleshooting.

Responds to operation monitoring events in test and production environments

Effective interpersonal, oral, and written communication skills.

Should be able to influence various partners and Technology teams for quick restoration and ensure Application availability.

Take the lead for the issues and drive them to closure.

Job Expectations:

Work in a fast-paced production support environment.

Participate in 24×7 on-call rotation (if required)

Provide timely support and resolution for application issues

Collaborate with cross-functional teams

*Job posting may come down early due to volume of applicants.

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.