Senior Staff Nurse - OPD
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Key skills for this role
About the Role
American Hospital Dubai seeks a Senior Staff Nurse for the Outpatient Department to manage clinical aspects, coordinate patient care, and ensure safe patient flow. Requires a BSN or equivalent, 3-5 years nursing experience, and a valid license.
Key Skills for This Role
Responsibilities
- Manages the clinical aspect of the clinic including ensuring the coordination of patient care, and smooth and safe patient flow
- Provides age specific patient centered care utilizing the nursing process
- Performs patient assessment using appropriate, problem focused, and age specific assessment techniques
- Collaborates with a multi disciplinary team to provide patient care
- Documents all relevant data in the medical record according to hospital/departmental standards
- Ensures availability and maintenance of supplies and equipment needed for the unit and patient care
- Assists staff nurses and care assistants in planning, implementing, and evaluating direct patient care
- Ensures accurate nursing documentation is maintained according to hospital policy and procedures
Requirements
- Bachelor’s degree in nursing (minimum of three years full time course duration) or Degree in Nursing (minimum two years course duration) and Registration as a Registered Nurse from Canada, USA, UK, Ireland, South Africa, New Zealand, and Australia
- Must hold a valid License/Registration to practice in home country and/or country of last employment
- Must hold a minimum of a valid Basic Life Support (BLS) Certification
- Minimum of three to five years of recent post graduate nursing experience
- Previous Team Leader or Senior Registered Nurse experience is an advantage
Full Job Posting
General
- Provides age specific patient centered care utilizing the nursing process.
- Performs patient assessment using appropriate, problem focused, and age specific assessment techniques.
- Performs continual critical care assessment of patient and family's physical and psychological needs.
- Involves the patient, significant others, and health care providers in the plan of care when appropriate.
- Collaborates with a multi disciplinary team to provide patient care.
- Coordinates and plans critical care/clinical pathway, and prioritizes care, based on individual needs. Revise the care plan as necessary.
- Initiates appropriate transfer plan.
- Recognizes subtle cues to anticipate potential problems.
- Documents all relevant data in the medical record according to hospital/departmental standards.
- Ensures availability and maintenance of supplies and equipment needed for the unit and patient care.
- Performs clerical duties when needed.
- Assumes responsibility for meeting Joint Commission International Accreditation (JCIA) required mandatory education (e.g. fire, safety, infection control and others).
Satellite Clinic Specific
- Assists staff nurses and care assistants in planning, implementing, and evaluating direct patient care.
- Ensures accurate nursing documentation is maintained according to hospital policy and procedures.
- Collaborates with patients, families, and healthcare professionals to achieve optimal patient outcomes.
- Promotes incident, customer complaint and patient satisfaction survey reporting to improve patient and family care.
- Assists in creating a safe and friendly environment for all patients, their families, and other staff members.
- Maintains effective communication between patients, nurses, and physicians regarding follow up care/instructions.
- Maintains updated service specific competencies – according to guidelines.
- Provides supervision and advice to nursing staff regarding patients’ enquiries.
- Participates in and maintains clinic specific Key Performance Indicators (KPI) audits and other data including nursing documentation, closing Customer Relationship Management (CRM) on time, checking the Press Ganey and addressing any patient complaint.
- Ensures the nursing pre screening is done 48 hours before any appointment.
- Ensures that the Quality Round/quality checklist is met at all times. For any deficiencies, ensure an action plan is put in place and followed.
- Ensures the monthly submission of the environmental rounds audit report and follow up on deficiencies.
Qualifications
- Bachelor’s degree in nursing (minimum of three (3) years full time course duration) or Degree in Nursing (minimum two (2) years course duration) and Registration as a Registered Nurse from Canada, USA, UK, Ireland, South Africa, New Zealand, and Australia
- For UAE nationals graduates of UAE or non UAE universities are exempted from the experience and clinical training requirements for the applied title. (UAE National must submit a copy of their birth certificate and the mother’s family book)
- Non UAE national graduates from UAE universities are required to successfully complete six (6) months of clinical training post graduation in an APS health facility (except for Registered and assistant Nurse titles)
- Must hold a valid License/Registration to practice in their home country and/or country of last employment (where applicable)
- Must hold a minimum of a valid Basic Life Support (BLS) Certification or others according to the scope of practice
Professional Experience
- Minimum of three (3) to five (5) years of recent post graduate nursing experience
- Previous Team Leader or Senior Registered Nurse experience is an advantage
- Knowledge of and ability to render care and services based on age, appropriateness, and developmental needs of patients
- Skills in the assessment of patient and family's physical and psychological needs
- Skills in coordination and planning of care and prioritising care based on individual needs
- Basic Cardiac Life Support (BCLS) certification is essential
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