Senior Specialist-PMO Systems & Governance

The Opportunity

Key Responsibilities

• **PPM Tool Ownership & Development**
• Own the configuration, maintenance, and continuous development of the organisation's primary PPM platform.
• Identify gaps between current PPM tool capabilities and business needs; design, test, and implement improvements independently or in collaboration with the product team.
• Drive adoption of PPM tool by onboarding new users, training project teams, and troubleshooting issues.
• Build and maintain dashboards, reporting views, and automated workflows within Radar to support portfolio visibility and resource planning.
• Manage the roadmap for PPM tool feature development within the PMO context, prioritizing based on governance and operational value.
• Own the integrity and quality of data in PPM tool— define data entry standards, monitor compliance, and escalate gaps.
• **PMO Governance & Reporting**
• Maintain and update portfolio dashboards and governance artefacts across active projects.
• Support preparation of reports for senior stakeholders (COO, CEO level).
• Track project milestones, deliverables, risks, and issues; escalate deviations in a timely manner.
• **Resource & Capacity Coordination**
• Support in maintaining the workforce capacity tracker, consolidating inputs from Program Directors and delivery leads.
• Track resource allocation, demand, and forecast gaps across the portfolio; flag emerging shortfalls with supporting data.
• Coordinate redeployment and ensure accurate headcount records are reflected in trackers.
• **Stakeholder Communication**
• Draft and distribute internal communications on behalf of the PMO
• Liaise with Program Directors, HR, Engineering, and Commercial teams to gather, validate, and consolidate PMO data.
• Act as first point of contact for project teams with queries on PMO processes, tools, and reporting requirements.
• **Automation Support**
• Support automation initiatives across teams, including requirements gathering, tracking activities, dependencies, and delivery milestones.
• Comply with QHSE (Quality Health Safety and Environment), Business Continuity, Information Security, Privacy, Risk, Compliance Management and Governance of Organizations policies, procedures, plans and related risk assessments.

Requirements

• Bachelor's degree in a relevant field or equivalent work experience.
• 3–6 years of experience in a role combining systems ownership or administration with project management or PMO functions.
• Demonstrated ability to independently configure, improve, and maintain a PPM tool.
• Strong understanding of project management principles and governance frameworks.
• Ability to gather business requirements, translate them into system or process specifications, and drive implementation without heavy technical support.
• Excellent written and verbal communication skills in English; able to communicate technical concepts clearly to non-technical stakeholders.
• High standard of data accuracy, documentation quality, and structured thinking.
• Experience in tools - Jira, Git, SQL, any programming language.
• Experience with AI Agents, CSS, understanding of Web.
• Good to have:
• Java Spring, Typescript (React), Docker, Kubernates, System Design
• Exposure to AI, data, or technology-led project environments.
• Experience in resource planning, workforce capacity management, or financial tracking within a PMO context.
• Familiarity with API integrations or basic scripting to extend tool capabilities (no deep development required, but technical curiosity is essential).
• Project management certification (PMP, CAPM, PRINCE2, or equivalent) is an advantage.
• Basic knowledge of automation platforms or AI tooling (Power Automate, Copilot, RPA concepts).