Senior Solutions Architect, MEA
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Key skills for this role
About the Role
GitLab is hiring a Senior Solutions Architect for the MEA region to serve as a trusted advisor, leading technical evaluations and guiding customers through DevSecOps transformation.
Key Skills for This Role
Responsibilities
- Lead technical discovery, demos, and validation to show how GitLab's AI powered DevSecOps platform meets customers' technical and business needs
- Drive the technical evaluation process as the directly responsible individual, including solution design, POC/POV ownership, workshop design, and technical components of tenders, audits, and value stream assessments
- Collaborate with Account Executives and regional sales teams to shape and execute account strategies
- Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab driven transformation
- Advise customers on modern software development, CI/CD, security, and cloud practices
- Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights
- Maintain and extend technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples and best practice guidance
- Invest in own growth and development through ongoing learning, mentorship, and knowledge sharing
Requirements
- Experience engaging with customers in technical pre sales, consulting, or similar roles, guiding them through solution design and evaluation
- Proficiency with the end to end software development lifecycle, including modern DevSecOps practices and CI/CD workflows
- Hands on experience with GitLab or comparable source control, CI/CD, and collaboration platforms
- Practical knowledge of cloud computing concepts and related technologies
- Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments
- Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior decision makers
- Skill in building trusted relationships, listening with empathy, and acting as a customer advocate
- Motivation to continuously develop professionally, including learning new technologies
- Fluent Arabic
Full Job Posting
An Overview of This Role
- As a Senior Solutions Architect in GitLab's Southern EMEA team, you'll be a trusted advisor to GitLab prospects and customers in MEA region.
- You'll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy.
- Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross functional teams, you'll own technical evaluations, shape solution architectures, and serve as the voice of the customer back to Product Management.
What You’ll Do
- Lead technical discovery, demos, and validation to show how GitLab's AI powered DevSecOps platform meets customers' technical and business needs across the full lifecycle.
- Drive the technical evaluation process as the directly responsible individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments.
- Collaborate with Account Executives and regional sales teams across Italy to shape and execute account strategies that support new customer acquisition and expansion.
- Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab driven transformation and enabling them to become GitLab advocates.
- Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment.
- Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning.
- Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners.
- Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team.
What You’ll Bring
- Experience engaging with customers in technical pre sales, consulting, or similar roles, guiding them through solution design and evaluation.
- Proficiency with the end to end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows.
- Hands on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases.
- Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams.
- Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments.
- Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers.
- Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing.
- Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields.
- Fluent Arabic.
About the Team
- We, the Solutions Architect team, are part of GitLab's Sales organization and serve as the technical counterpart to Account Executives.
- Our mission is to help customers realize the full value of GitLab's AI powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation.
- We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer.
How GitLab Supports Full Time Employees
- Benefits to support your health, finances, and well being.
- Flexible Paid Time Off.
- Team Member Resource Groups.
- Equity Compensation & Employee Stock Purchase Plan.
- Growth and Development Fund.
- Parental Leave.
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