Senior Software Engineer

• roactive management and administration of the Omnicell system for a customer.
• Manage the generation of reports following best practices and analyze or disseminate report information to appropriate resources
• Provide optimization services and analysis for customers.
• Identify opportunities for inventory improvement.
• Retrieve and analyze data from Omnicell and various customer systems to create custom views.
• Conduct and manage the in-service training process of Omnicell products that includes analysis of training needs, creation of effective presentations and evaluation of re-training needs for customer’s end users.
• Continually evaluate/monitor customer’s satisfaction with systems
• Perform onsite triage and troubleshooting of Omnicell products, including minor repairs when needed.
• Coordinate required system enhancements, upgrades, and beta activities.
• Identify problems and coordinate tasks necessary to solve them. (This may include interdepartmental task coordination).
• Attend required training/meetings as needed for Omnicell or for customer.
• Maintain a positive working relationship with the customer.

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