Senior Software Engineer, DevOps

Partner with DevOps and application engineering teams to design and improve standardized infrastructure, deployment workflows, and CI/CD pipelines

Build, operate, and continuously improve our containerized infrastructure, with a focus on reliability, scalability, and cost efficiency

Bring deep expertise in Kubernetes and its ecosystem, helping define best practices and support adoption across engineering teams

Manage and evolve cloud infrastructure on AWS, including compute, networking, and storage systems

Improve observability, monitoring, and incident readiness across production systems

Participate in a shared on-call rotation (approximately 1 week every 5 weeks), responding to and resolving production incidents

Mentor teammates and share knowledge to improve engineering practices and operational maturity across the organization

5+ years of experience in DevOps, infrastructure, or platform engineering roles

Strong hands-on experience with Kubernetes in production environments

Experience with infrastructure-as-code tools such as Terraform

Solid experience working with AWS (e.g., EKS, S3, IAM, RDS, VPC, Route53)

Experience building and maintaining CI/CD pipelines using tools such as GitHub Actions, CircleCI, Jenkins, or Argo CD

Experience working with containerized systems such as Docker and containerd

Familiarity with cloud security best practices and modern approaches to securing infrastructure, including shift-left principles

Experience operating and scaling high-traffic systems and large-scale data platforms in production environments

Strong problem-solving skills and a methodical approach to debugging and system design

Ability to communicate clearly with both technical and non-technical stakeholders in a distributed environment

Experience improving developer workflows and reducing friction in deployment and infrastructure processes

Familiarity with tools in the Kubernetes ecosystem such as Helm, Argo CD, and Karpenter

Experience enhancing observability through monitoring, alerting, and logging systems

Experience contributing to infrastructure documentation and internal enablement efforts

Interest in continuously evaluating and adopting new technologies where they provide clear value

Take ownership of their work and proactively identify opportunities for improvement

Collaborate effectively across teams and contribute to a strong engineering culture

Balance speed and pragmatism with long-term system reliability and maintainability

Are comfortable working independently while staying aligned with a distributed team

Communicate clearly, give and receive feedback, and support teammates when needed

Proactively incorporate AI tools into day-to-day work to improve productivity and accelerate delivery

Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.

Intro call with a member of our Talent Team

A video interview with the Hiring Manager

Peer panels

Executive Interview

This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected.

Remote Work, Forever

Fully distributed team with a permanent remote setup

Home office stipend, phone and internet reimbursement, coworking membership

Virtual and in-person team bonding (lunches, events, competitions)

Transparent & Fair Compensation

Competitive geo-neutral pay in the U.S.

Annual reviews to ensure equity and market alignment

Standardized bonus or commission structure

401(k) with employer contributions

Equity opportunities

Health & Wellness

Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents

100% premium coverage for individuals on high-deductible plans

24/7 Virtual Care and Employee Assistance Program

Employer-funded HSA contributions and other pre-tax benefits

Quarterly wellness stipend and free Headspace subscription

Time Off & Family Benefits

4+ weeks of PTO, plus paid sick and mental health days

13 paid holidays with the option to swap for personal days

Up to 16 weeks of fully paid parental leave

Learning and Development

Transparent pathways for internal mobility and promotion

Bi-annual performance reviews, team workshops, and leadership training

Unlimited access to Coursera and O’Reilly

2 additional PTO days annually for learning and development

Inclusive, Customer-First Culture

Commitment to equity and valuing diverse perspectives

Agile, founder-led company focused on collaboration and innovation

Trusted by 3,000+ companies worldwide

Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations.

While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence.