Senior Site Reliability Engineer

Responsibilities

• Ensure platform reliability and availability across production and pre-production environments through proactive monitoring, alerting, and automation.
• First response for incidents, contribute to problem management and root cause analysis.
• Supporting the development team's effort towards reliability, creating a solid reliability culture within the development lifecycle.
• Develop troubleshooting documentation for production support resources.
• Collaborate with Engineering teams to develop optimised and productive runbooks, operational documentation and automation of operational tasks.
• Collaborate with development and cloud engineering teams to embed reliability and performance into the software delivery lifecycle.
• Design, implement, and evolve observability solutions (metrics, logs, traces, dashboards) using tools such as Prometheus, Grafana, and ELK.
• Participate in on-call rotations and continuously improve alert quality and response processes.
• Champion a culture of reliability, performance, and continuous improvement across teams.