Senior Service Account Manager

• More than 5 years of experience in account management or client services within HVAC, Mechanical, Architectural, or related industries, including at least 2 years in a leadership or supervisory capacity.
• Demonstrated ability to mentor and develop team members, fostering growth and performance excellence.
• Proven customer service experience managing high-impact accounts and navigating complex client relationships.
• Consistently maintain professionalism, organization, and attention to detail—positioning yourself as a trusted advisor to clients.
• Exceptional communication, negotiation, and interpersonal skills, paired with strong problem-solving and conflict resolution capabilities.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experienced with CRM platforms and other tools for managing client accounts.

• This position will support the Duluth, MN territory and surrounding areas.
• This position requires frequent travel, approximately 50%, to local and regional job sites.
• Must possess and maintain a valid driver’s license in accordance with company’s driving policy.
• All offers of employment are expressly contingent upon the satisfactory completion, in accordance with Company policy, of a pre-employment drug screening and background check.

What Sets Us Apart: Safety – You are part of a team that practices safety first in all we do. Innovative Culture – Where all ideas are valued and new concepts are encouraged, ensuring continuous growth and out-of-the-box thinking. Onboarding – Coordinated support to ensure integration into the company, complete understanding of role and team members, Collaborative Environment – Join a collaborative workspace where support and open communication are the foundation, leading to stronger relationships and teams. Continuous Learning – Access to resources and opportunities for day-to-day learning, and professional development Community Engagement – We encourage and support community involvement and volunteer work, providing opportunities to give back and make a positive impact in their communities Impact – Be a part of a company that makes a difference, both the in market and in the community.

• The expected annual compensation range for this position is $80,900-$121,400 .

offered to the selected candidate will vary depending on relevant knowledge, skills, training, experience, and market conditions.

• This position is eligible for profit sharing based on company performance in addition to other benefits that support the total well-being of you and your family. Some benefits include: Comprehensive Health Coverage: Medical, Dental, & Vision Options Employer-Paid Coverage: Group Term Life, Short & Long-Term Disability Coverage 401K with Employer Match Discounted Company Stock (Employee Stock Purchase Plan) Profit Sharing Generous Paid Time Off & Paid Holidays Employee Referral Bonus Program Robust Training/Development & Professional Growth Opportunities Exclusive Discounts: Access to Perks Marketplace Discount Program Company Engagement, and More
• Comprehensive Health Coverage: Medical, Dental, & Vision Options
• Employer-Paid Coverage: Group Term Life, Short & Long-Term Disability Coverage
• 401K with Employer Match
• Discounted Company Stock (Employee Stock Purchase Plan)
• Profit Sharing
• Generous Paid Time Off & Paid Holidays

• Exclusive Discounts: Access to Perks Marketplace Discount Program
• Company Engagement, and More

Disclaimer: The statements above are intended to describe the general nature and level of work being performed by people assigned to this classification.

They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required for this classification.

All personnel may be required to perform duties outside of their typical responsibilities on occasion as needed.

This position is not eligible for sponsorship.

The Jamar Company does not set fixed deadlines for applications to open positions.

The Jamar Company is an equal opportunity employer.

All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you are a person with a disability and need assistance with the application process, or if you're experiencing difficulty using our website to apply for a position, please reach out to our Human Resources department at careers@jamarcompany.us

Equal Opportunity Employer, including individuals with disabilities and veterans.

If you’d like more information on your EEO rights under the law, please click here.