workable
Senior Salesfore Agentforce Engineer
Accellor
Remote, CAN
Full-time
Senior · 8+ years experience
Remote
Discovered 3 weeks ago
Salesforce Service CloudApexLightning Web Components (LWC)Salesforce FlowsRESTSOAP
Free
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Salesforce Service CloudApexLightning Web Components (LWC)
Key Skills for This Role
Salesforce Service CloudApexLightning Web Components (LWC)Salesforce FlowsRESTSOAP
Full Job Posting
Responsibilities
- Design, build, and deploy Salesforce Agentforce solutions that automate customer and employee interactions.
- Configure Salesforce Service Cloud to deliver AI-powered case management, self-service, and intelligent support experiences.
- Build AI agents using Agentforce, including prompts, topics, actions, orchestration, and conversational workflows.
- Integrate Agentforce with Salesforce CRM, Knowledge, Flows, Data Cloud, and enterprise applications.
- Configure Salesforce Trust Layer, security controls, and data grounding to ensure secure and responsible AI experiences.
- Develop scalable Salesforce solutions using Apex, Lightning Web Components (LWC), Salesforce Flows, Platform Events, and APIs.
- Partner with solution architects and client stakeholders to identify high-value AI use cases and translate business requirements into scalable technical solutions.
- Participate in architecture reviews, technical design sessions, code reviews, and solution planning.
- Support testing, deployment, release management, and production optimization.
- Champion Salesforce best practices while contributing to reusable assets and delivery standards across client engagements.
What Makes You Successful
Strong consulting, communication, and stakeholder management skills.
Ability to translate complex business requirements into scalable AI-driven Salesforce solutions.
Experience working directly with enterprise clients in a consulting or professional services environment.
A collaborative mindset with the ability to mentor teammates and contribute technical leadership.
Passion for emerging AI technologies and continuous learning.
Requirements
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