Senior Real Estate Administrator

Job Summary

Employment and Workplace

• This is a full-time, in-person position in Dubai, UAE.

Compensation

• Salary starts from AED 8,000 per month based on experience.
• Additional compensation includes quarterly performance-based commission linked to the real estate team's results.

Transactions and Documentation

• Manage sales and leasing transactions from initial agreement through completion and handover.
• Prepare and review Forms A, B, and F, MOUs, tenancy contracts, addendums, listing agreements, and related documents.
• Coordinate property transfers, NOCs, trustee appointments, mortgage processes, liability letters, developer requirements, and handovers.
• Handle Ejari registrations, renewals, amendments, and cancellations.
• Liaise with DLD, RERA, developers, trustee offices, banks, conveyancers, owners, buyers, landlords, tenants, and brokers.
• Monitor transaction deadlines, contract expiries, payments, document validity, and outstanding requirements.
• Prepare commission calculations, invoices, receipts, payment schedules, and transaction reports.

KYC and Compliance

• Collect, verify, and maintain KYC documents for individual and corporate clients.
• Verify Emirates IDs, passports, visas, trade licenses, title deeds, powers of attorney, corporate documents, and beneficial ownership information.
• Ensure client and transaction files meet KYC, AML, DLD, RERA, and company compliance requirements.
• Conduct compliance checks and follow up on missing, expired, or incomplete documents.
• Identify and escalate unusual transactions, documentation discrepancies, and potential compliance risks.
• Maintain secure and confidential KYC records.

Lead and Agent Support

• Receive, organize, qualify, and allocate leads through the company CRM.
• Monitor agent follow-ups, lead response times, viewing updates, client feedback, and deal progress.
• Support agents with property availability, client requirements, proposals, documents, viewing arrangements, and transaction follow-ups.
• Coordinate viewing schedules, inspections, property access, key collection, and client appointments.
• Maintain records of enquiries, calls, viewings, offers, negotiations, and closed or lost opportunities.
• Prepare reports on leads, response times, viewings, conversions, listings, and agent performance.
• Assist with broker onboarding, portal access, CRM training, document collection, and administrative procedures.

Listings, Portals, and CRM

• Create, verify, publish, update, and remove listings on Property Finder, Bayut, Dubizzle, and other platforms.
• Ensure listing details, prices, photographs, permits, availability, and property information are accurate.
• Apply for and monitor Trakheesi permits, listing permits, broker cards, and regulatory documents.
• Maintain accurate property, client, owner, tenant, lead, listing, and transaction records in the CRM.
• Coordinate property photography, floor plans, marketing materials, and listing approvals.
• Conduct regular CRM, transaction-file, KYC, and property-listing audits.
• Prepare operational and performance reports for management.

General Administration

• Support brokers and junior administrators with documentation, compliance, CRM, listings, and transaction procedures.
• Develop and maintain document templates, checklists, filing systems, and administrative procedures.
• Maintain organized digital and physical records while protecting confidential client and company information.
• Coordinate with the accounts and marketing teams when required.
• Ensure transactions, listings, and advertisements comply with UAE real estate laws, RERA regulations, and company policies.

Requirements

• At least five years of relevant Dubai real estate administration or transaction coordination experience.
• Strong knowledge of DLD, RERA, Trakheesi, Ejari, trustee offices, NOCs, mortgage transactions, KYC, and developer procedures.
• Proven experience managing sales and leasing documentation and supporting real estate agents.
• Experience with lead allocation, CRM follow-ups, Property Finder, Bayut, Dubizzle, and real estate CRM systems.
• Excellent written and spoken English.
• Strong Microsoft Office and Google Workspace skills.
• Excellent organization, communication, reporting, problem-solving, and attention to detail.
• Ability to manage multiple transactions independently and work accurately under pressure.
• Currently residing in the UAE.

What We Offer

• Professional and dynamic working environment.
• Long-term career development opportunities.
• Exposure to premium properties, leading developers, and international clients.
• Opportunity to work within an established and diversified group of companies.