Senior Quality Manager

Role Purpose

Key Accountabilities

• Lead implementation and continual improvement of the Quality Management System (QMS) and Project Quality Plan(s) for infrastructure works.
• Establish and control quality processes: ITPs, checklists, MIR/WIR systems, inspection workflows, hold/witness points, and acceptance criteria.
• Lead quality planning and readiness with construction/technical teams to ensure inspections are prepared and passed first time.
• Manage and drive closure of NCRs, observations, punch lists, root cause analysis, and preventive actions; monitor trends and recurring issues.
• Conduct and lead internal audits, subcontractor audits, and supplier quality assessments; ensure corrective actions are implemented and verified.
• Ensure material compliance: approvals, traceability, certification, test reports, storage/handling requirements, and vendor documentation.
• Manage subcontractor quality performance: define requirements, review submissions, monitor workmanship, and enforce corrective actions.
• Coordinate with consultant/client for quality inspections, quality meetings, and close-out; maintain professional engagement and timely responses.
• Lead handover and close-out quality: as-built verification, final dossiers, test packs, completion documentation, and turnover readiness.
• Report quality performance to leadership: KPIs, audit findings, NCR trends, risk areas, and improvement actions.
• Coach and develop QA/QC teams, ensuring competent inspection coverage and strong document control discipline.

Qualifications, Experience, Knowledge & Skills

• Bachelor’s in Civil Engineering or related field (Master’s preferred)
• 15+ years in QA/QC within infrastructure and marine projects (UAE experience mandatory)
• ISO 9001 Lead Auditor certification (strongly preferred / often required).
• 12–18+ years in QA/QC for infrastructure/civil construction (roads, utilities, drainage, structures, earthworks, marine works as applicable).
• 5+ years in a Quality Manager / Senior Quality leadership role managing teams and subcontractor quality systems.
• Demonstrated experience managing consultant/client inspections, audits, NCR systems, and close-out/handover quality documentation.
• UAE/GCC experience preferred.