Senior Project Manager -UK

Own end-to-end delivery accountability across all project phases from initiation through stabilization

Develop and maintain structured project governance including charter, project plan, RAID log, status reports, and change management processes using Certinia’s standard methodology and toolset

Lead proactive risk identification and mitigation — escalating issues with a clear recommended path forward, not just a status update and demonstrate a history of pre-emptive Change Order mitigation strategies

Manage scope with discipline; manage project financials accurately, including revenue forecasting, utilization tracking, and milestone billing

Maintain accurate project records in Certinia’s PSA platform, keeping schedules, milestones, project resource allocations, and financials current at all times

Demonstrate full financial command over project delivery, including rigorous P&L accountability, proactive management of the Estimate at Completion (EAC) and Estimate to Complete (ETC) models, and a focus on maximizing project margin through the strategic management of resource mix, and highly accurate revenue forecasting and recognition

Partner with Delivery Leads, Solutions Architects, and functional consultants to ensure a cohesive, well-prepared experience for every client

Collaborate with partner resources integrated into the engagement, aligning them to the overall delivery approach

Support the transition from implementation to support, ensuring a smooth handoff and strong client continuity

Serve as a mentor for junior Project Managers, actively guiding them in adopting Certinia’s standard methodology and best practices for consultative client management

Conduct formal lessons learned and contribute findings to the PMO knowledge base

Leverage available AI and automation tooling to reduce administrative overhead and focus PM capacity on higher-value client work

Contribute to the ongoing development of the PM methodology, delivery standards, and service offerings

Act as a subject matter expert and change agent within the PMO, actively contributing to initiatives to evolve delivery standards and ensure cross-project consistency

Comfortable engaging with executive-level stakeholders. You can hold your own in a steering committee and adapt your communication style from project team to the Vice President level

Consultative approach to client engagement. You ask the right questions, surface issues early, and advise rather than just report

Experience navigating organizational change and managing stakeholder dynamics on enterprise software implementations

Ability to frame complex delivery realities in plain business language, without hiding behind project management jargon

Confident leading difficult conversations around scope, budget, and timeline without over-promising to make them go away

Comfortable operating in ambiguity and providing direction when requirements are still evolving

Demonstrated ability to produce and present executive-level steering committee materials and presentations that are consistently tailored to a C-suite audience with clarity, financial grounding and a professional demeanor

A minimum of 8-10 years of progressive, dedicated experience successfully leading and owning a portfolio of 3-5 complex, full-lifecycle enterprise software implementations, demonstrating a consistent track record in superior client satisfaction, optimizing project margins, and delivering measurable business outcomes.

Experience managing multiple concurrent projects in a matrixed environment

Prior experience in a client-facing professional services or implementation consulting role, with demonstrated ownership of customer outcomes

Active PMP Certification (or equivalent such as PRINCE2) is required

Familiarity with ERP and/or PSA implementation methodologies; comfortable with cloud delivery models

Hands-on experience with one or more of the following platforms: Certinia, NetSuite, Oracle, PeopleSoft, Salesforce, SAP, Lawson, JD Edwards, Microsoft Dynamics, or Workday

Experience with the Salesforce.com platform or ecosystem

Change management certification (Prosci or CCMP)

Experience supporting or leading pre-sales discovery and scoping conversations

Experience mentoring junior project managers or consultants

Prior experience in or working knowledge of Professional Services, Accounting, Human Capital Management, and/or Supply Chain business processes

Experience working within federal contracting environments, including familiarity with government compliance requirements or regulated delivery frameworks