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Digital Experience Manager-US
Certinia
Remote, USA
Full-time
Senior · 5+ years experience
Remote
USD 119800-138000 yearly / year
Discovered 1 weeks ago
OptimizelyOpalSalesforcePardot
Free
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WHO WE ARE
Certinia delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company’s Professional Services Automation (PSA), Customer Success (CS), and Financial Management (FM) solutions—delivered on Salesforce’s leading cloud platform—provide the ability to run a connected services business, deliver with intelligence, and achieve business agility. Headquartered in Austin, Texas with presence around the world, Certinia is backed by Haveli Investments, TA Associates, General Atlantic and Salesforce Ventures. For more information, visit www.certinia.com .
THE ROLE
We are seeking a strategic and technical Digital Experience Manager – Platform & AI Integration to own, optimize, and scale our end-to-end Optimizely digital ecosystem. In this role, you will lead the architecture, implementation, and cross-functional scaling of our digital experience stack, spanning Experimentation, Web Content Management (CMS), Digital Asset Management (DAM), Content Marketing Platform (CMP), AI (Opal), and dynamic Personalization.
This role sits at the intersection of digital technology, operational efficiency, and innovation. You will play a pivotal role in driving AI-enabled transformation across marketing by helping teams discover AI opportunities, streamlining end-to-end workflows, and translating business goals into personalized, high-converting digital web experiences.
Beyond core technical administration, a critical mandate for this role is serving as an internal advisor to the broader marketing organization. You will partner directly with cross-functional marketing leaders to discover high-impact AI use cases, evaluate emerging tools and workflows, and build a structured prioritization framework (ICE/RICE or business ROI) that translates team needs into an actionable digital platform roadmap.
AI Use Case Discovery & Roadmap Prioritization
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