Senior Program Manager - Salesforce
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
Role Overview
We are seeking a Senior Program Manager – Salesforce to lead complex Salesforce transformation programs across multiple clients and projects in the EMEA region.
This role is responsible for ensuring that Salesforce engagements deliver measurable business value, predictable delivery outcomes, and strong commercial performance.
You will oversee multiple Salesforce programs, mentor Project Managers, and work closely with practice leadership, architects, and client stakeholders to ensure successful program execution and long-term account growth.
This role reports to the Salesforce Practice Leader – EMEA and plays a key role in strengthening Horizontal’s consulting-led delivery model.
Key Skills for This Role
Full Job Posting
About the Role
We are seeking a Senior Program Manager – Salesforce to lead complex Salesforce transformation programs across multiple clients and projects in the EMEA region.
This role is responsible for ensuring that Salesforce engagements deliver measurable business value, predictable delivery outcomes, and strong commercial performance.
You will oversee multiple Salesforce programs, mentor Project Managers, and work closely with practice leadership, architects, and client stakeholders to ensure successful program execution and long-term account growth.
This role reports to the Salesforce Practice Leader – EMEA and plays a key role in strengthening Horizontal’s consulting-led delivery model.
What You’ll Do
- Oversee multiple Salesforce transformation programs, ensuring delivery aligns with client objectives, timelines, and contractual commitments.
- Establish strong program governance, including executive reporting, risk management, and delivery health monitoring.
- Ensure projects consistently deliver tangible business value and customer outcomes, not just technical deliverables.
- Lead issue resolution and escalation management for complex or high-visibility programs.
- Own program financial performance including revenue realization, margin protection, and cost management.
- Monitor program budgets and proactively address risks related to scope, timelines, or commercial performance.
- Ensure disciplined change control and scope management across all engagements.
- Provide accurate revenue forecasts and delivery health insights to practice leadership.
- Act as a trusted advisor to senior client stakeholders, ensuring programs align with broader business and digital transformation goals.
- Identify opportunities for account growth, innovation initiatives, and additional Salesforce capabilities.
- Support sales and pre-sales activities including proposal development, delivery planning, and estimation.
- Lead, mentor, and develop Salesforce Project Managers and delivery teams.
What You Bring
- 8+ years of Salesforce consulting delivery experience in a System Integrator or consulting environment managing enterprise digital transformation programs.
- Proven experience leading multi-project Salesforce programs across Sales Cloud, Service Cloud, Marketing Cloud, or Experience Cloud.
- Strong understanding of Agile delivery models and enterprise program governance.
- Demonstrated experience managing program financials, forecasts, and commercial outcomes.
- Experience working directly with senior client stakeholders and executive sponsors.
- Prior experience supporting RFPs, estimations, and delivery planning for new opportunities.
- Familiarity with tools such as Jira, Confluence, and enterprise delivery governance frameworks.
- Relevant certifications across Salesforce (Administrator, Sales Cloud, Service Cloud, Marketing Cloud) and program management disciplines (PMP, PRINCE2, CSM, SAFe) are desirable but not essential.
Our UAE Benefits include:
- 22 working days holiday
- Comprehensive medical insurance plan for employee and spouse and children
- Visa for employee and spouse and children
- Flexible office times and working from home twice per week
- Remote working from a place of your choice for 2 weeks a year
- Free snacks and drinks in the office
Application Tips
- To help us review your application as smoothly as possible, we recommend submitting a clear, ATS-friendly CV using a simple format and standard headings such as Experience, Skills, and Education.
- Avoid complex layouts or graphics so your experience is captured accurately.
- If you're unsure how to make your CV ATS-friendly, this guide provides helpful practical tips: https://www.myperfectresume.com/career-center/resumes/how-to/ats-friendly
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Horizontal
KSA National - Senior Project Manager
Riyadh, KSA
The employer is seeking a Senior Digital Project Manager to lead full-lifecycle digital transformation projects from inception through implementation using agile methodologies. The role manages scope, budgets, timelines,
KSA National - Senior Project Manager
Riyadh, KSA
Horizontal is seeking a senior digital project manager to lead full-lifecycle digital transformation projects from inception through implementation using agile methods. The role manages scope, budgets, timelines, risks,
KSA National - Senior Project Manager
Riyadh, KSA
KSA National - Senior Project Manager
Riyadh, KSA
Electrical and Controls Technician
Irwin, USA
CH Field Engineer
Victoria, USA
CH Field Operator
Towanda, USA
CH Field Engineer
Towanda, USA
CH Field Operator
Victoria, USA
CH Field Engineer
Irwin, USA