Senior Program Business Analyst
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
The Ministry of Public and Business Service Delivery and Procurement is hiring a Senior Program Business Analyst to lead implementation activities for the Transfer Payment Ontario system.
Key Skills for This Role
Responsibilities
- Lead initiatives that improve transfer payment processes and support system modernization
- Collaborate with ministries and central agencies to promote and guide the use of the TPON system
- Assess ministry needs, gather future state requirements, and identify opportunities for improvement
- Prepare clear, strategic materials such as project plans, fit gap analyses, and presentations for stakeholders
- Support user experience (UX) and digital innovation projects to enhance the TPON platform
- Deliver change management sessions and share best practices with internal and external users
Requirements
- Experience conducting business analysis and process improvement using tools such as Siebel CRM and Adobe software
- Experience developing and implementing process improvements and digital strategies
- Ability to interpret data to identify trends, risks, and opportunities for improvement
- Strong stakeholder engagement and communication skills
- Experience leading program and policy development, delivery, and implementation
- Experience applying project management methodologies
Full Job Posting
About the job
- As a Senior Program Business Analyst, you'll lead projects that modernize systems, improve user experiences, and support ministries across Ontario in adopting innovative solutions.
- The Transfer Payment Ontario Branch is the key administrative and coordinating hub for the ongoing use, planning and development of the Transfer Payment Ontario system.
As part of the team, you will
- Lead initiatives that improve transfer payment processes and support system modernization
- Collaborate with ministries and central agencies to promote and guide the use of the TPON system
- Assess ministry needs, gather future state requirements, and identify opportunities for improvement
- Prepare clear, strategic materials such as project plans, fit gap analyses, and presentations for stakeholders
- Support user experience (UX) and digital innovation projects to enhance the TPON platform
- Deliver change management sessions and share best practices with internal and external users
What you bring to the team
- Conduct business analysis and process improvement using tools such as Siebel based client relationship management (CRM) and Adobe software
- Develop and implement process improvements and digital strategies that enhance client experience
- Interpret data to identify trends, risks, and opportunities for improvement
- Build strong relationships and collaborate with internal and external partners
- Facilitate workshops and present recommendations to diverse audiences
- Influence decisions through clear communication and consensus building
- Prepare strategic documents, including reports, presentations and briefing materials
- Provide strategic advice to senior leadership and stakeholders
- Conduct research and analyze complex information to develop actionable insights and recommendations
- Evaluate policy gaps and propose solutions aligned with strategic goals
- Understand government policies and decision making processes
- Identify root causes of issues and implement practical, collaborative solutions
Salary
- CAD 86,379.00 CAD 127,288.00 Per year
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Ministry of Public and Business Service Delivery and Procurement
Senior Developer
St. Catharines, CAN
The Ministry of Public and Business Service Delivery and Procurement is hiring a Senior Developer for a 12-month contract in St. Catharines. The role involves designing and building complex applications, system integrati
Senior Program Business Analyst
Toronto, CAN
The Ministry of Public and Business Service Delivery and Procurement seeks a Senior Program Business Analyst to lead implementation activities for modernizing transfer payment systems. You will conduct business analysis,
I&IT Senior Business Analyst
Toronto, CAN
The Ministry of Public and Business Service Delivery and Procurement seeks an I&IT Senior Business Analyst to lead implementation of transfer payment programs onto the TPON platform. The role involves gathering requireme