Senior Product Manager
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Key skills for this role
About the Role
Own product outcomes by defining success metrics, driving cross-functional collaboration, and demonstrating customer empathy while challenging industry norms.
Key Skills for This Role
Responsibilities
- Own outcomes, not outputs: Define success for your area in customer terms and business terms
- Build with the customer in the room: Spend real time with the people you're building for
- Set sharp KPIs and prioritise ruthlessly: Make hard calls on what gets built, killed, or deprioritised
- Drive end to end outcomes cross functionally: Work with marketing, sales, ops and compliance
- Reimagine, don't refine: Challenge how things are done and propose meaningfully different alternatives
Requirements
- High ownership: think of yourself as the mini CEO of your product area
- KPI driven: set goals before starting work and prioritize based on what moves the needle
- Genuine customer empathy: articulate customer's actual problems in their words
- Cross functional operator: drive outcomes through people who don't report to you
- Comfortable rethinking the basics: not intimidated by industries that have 'always done it this way'
Full Job Posting
About the Role
- We're hiring Product Managers across our businesses. Depending on your background and where you fit best, you'll land in one of them, but the bar and the expectations are the same. This isn't a role for someone who wants to inherit a roadmap and ship it. We're looking for PMs who treat their product
What You'll Be Doing
- Own outcomes, not outputs: Define success for your area in customer terms (activation, engagement, retention) and business terms (revenue, conversion, unit economics). Features shipped and sprints closed don't count.
- Build with the customer in the room: Spend real time with the people you're building for, whether that's a first time investor putting money into a tokenised asset, or a family navigating their first home purchase. Translate their actual problems into product decisions, not abstractions of them.
- Set sharp KPIs and prioritise ruthlessly: Every initiative starts with a hypothesis and a measurable outcome. You'll make the hard calls on what gets built, what gets killed, what gets deprioritised, and you'll defend those calls with data and strong product intuition.
- Drive end to end outcomes cross functionally: You'll work as closely with marketing, sales, ops and compliance. A lead that doesn't convert is your problem. A customer who churns is your problem. The MQL hitting a CRM isn't success; the customer succeeding is.
- Reimagine, don't refine: Whether it's the 30 step mortgage process or how real estate investing has historically gated access, you'll be expected to challenge how things are done and propose meaningfully different alternatives, not just better versions of the status quo.
What We're Looking For
- High ownership: You think of yourself as the mini CEO of your product area, not a roadmap executor. If something is broken in the customer journey, it's yours to fix, even if it sits outside the 'product' function on paper.
- KPI driven: You set goals before starting work, not after. You make prioritisation calls based on what moves the needle on those goals, and you're equally comfortable defending what you chose to do and what you chose not to do.
- Genuine customer empathy: You can articulate your customer's actual problems in their words, not in product speak. You've spent time with users recently and can prove it.
- Cross functional operator: You don't hide behind engineering when the problem is in marketing, sales, or ops. You build the relationships across the company that let you drive outcomes through people who don't report to you.
- Comfortable rethinking the basics: You're not intimidated by industries that have 'always done it this way.' You're energised by them.
Nice to Have
- Experience in fintech, proptech, marketplaces, real estate, mortgages, or other regulated industries
- Background as a founder, or as an early PM/employee at a high growth startup
- Experience pivoting a business model (e.g., B2B to B2C, broker led to direct, marketplace to integrated)
- Growth experimentation chops: A/B testing, funnel design, paid acquisition, conversion optimisation
- Exposure to MENA consumers and businesses
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