Senior Product Manager

Partner closely with Sales and Marketing on product positioning, value propositions, messaging, and sales enablement.

Contribute to outcome-based narratives and differentiated security value propositions for customer and partner conversations.

Support strategic deals by providing product expertise, security context, and operational guidance.

Collaborate with SOC, Security Operations, Platform Engineering, and Delivery teams to align:

Service scope and operational boundaries

SLAs, KPIs, and escalation models

Onboarding workflows and customer operational readiness

Partner with Finance and Customer Success teams to support customer retention, expansion opportunities, and scalable service delivery models.

Ensure operational processes support both customer satisfaction and efficient service execution.

Work closely with security engineers, SOC leaders, architects, and vendors on:

Tool evaluations and strategic product integrations

Proofs of concept (POCs) and capability assessments

Enhancements to detection, response, automation, and operational workflows

Stay current on emerging cybersecurity capabilities and industry trends, including MDR/XDR, cloud security, AI-driven detection, automation, and threat intelligence.

Previous work in EDR, CDR, attack analysis, research, investigation, or incident response.

Cybersecurity domain knowledge — an understanding of the threat landscape, even from the product or GTM side.

AI fluency — active use of AI tools in your workflow, with a perspective on AI-driven product strategy.

Experience at a high-growth company in the $20M–$200M+ ARR range; comfortable with ambiguity and rapid change.

Hands-on Product Management experience in cybersecurity products is critical; advanced degrees in relevant fields are a plus.

Mission that matters — protecting MSPs and their clients from adversaries who don't take days off.

Hyper-growth moment — $190M Series C, aggressive roadmap, and international expansion underway.

Builder culture — product decisions made close to the customer, not in a committee.

Remote-first — we hire for talent and trust you to own your work.

Competitive benefits — Health, Vision, Dental, and Life Insurance; 401k; Discretionary Time Off.

Blackpoint Cyber welcomes and encourages applications from qualified individuals of all races, colors, religions, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. We are committed to equality of opportunity in all aspects of employment.

For eligible employees in the US, Blackpoint offers competitive Health, Vision, Dental, and Life Insurance plans, a robust 401k plan, Discretionary Time Off, and other minor perks. International employees receive competitive benefits in accordance with local market standards and applicable country requirements.

Blackpoint believes all employees should share in the company’s success – equity participation is available to employees globally, with program details varying by location and employment structure.