Senior Operations Resiliency Analyst
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Key skills for this role
About the Role
The Bank of Canada is seeking a Senior Operations Resiliency Analyst to strengthen operational resilience and continuity capabilities. The role involves designing exercises, testing continuity plans, and collaborating with stakeholders.
Key Skills for This Role
Responsibilities
- Advance resilience strategy execution by executing initiatives aligned to the operational resilience roadmap
- Plan and deliver continuity exercises including tabletop exercises, simulations, and COOP validation activities
- Validate continuity and recovery plans to ensure they are actionable and effective
- Drive continuous improvement by identifying gaps, risks, and lessons learned from exercises and incidents
- Develop resilience artifacts such as exercise plans, facilitation materials, after action reports, and risk logs
- Support reporting and governance by contributing to resilience reporting for senior management and risk committees
Requirements
- 7+ years of experience in operational resilience, continuity, or related fields
- Strong communication skills, with the ability to facilitate discussions and clearly document outcomes
- Solid understanding of operational resilience and business continuity concepts
- Experience planning and coordinating tabletop exercises, simulations, or testing activities
- Strong organizational and coordination skills
- Ability to translate requirements into structured plans, materials, and deliverables
- Experience developing continuity documentation, exercise materials, and after action reporting
- Working knowledge of project management principles
- Language requirement: Level 5 (Fully Functional) in both English and French
Full Job Posting
About the Position
- Reporting to the Director, Facilities, Crisis Management and Continuity.
- The successful candidate will help strengthen the Bank’s operational resilience and continuity of operations capabilities.
- This role supports the execution of the Bank’s enterprise wide resilience and continuity program.
What You Will Do
- Advance resilience strategy execution: Execute initiatives aligned to the operational resilience roadmap.
- Plan and deliver continuity exercises: Lead end to end planning, coordination, facilitation, and evaluation of tabletop exercises, simulations, and COOP validation activities.
- Validate continuity and recovery plans: Support testing of COOPs and recovery strategies.
- Drive continuous improvement: Identify gaps, risks, and lessons learned from exercises, tests, and incidents.
- Develop resilience artifacts: Produce exercise plans, facilitation materials, after action reports, risk and issue logs, and status reporting.
- Support reporting and governance: Contribute to resilience reporting for senior management and enterprise risk committees.
What You Need to Succeed
- Strong communication skills, with the ability to facilitate discussions and clearly document outcomes.
- Solid understanding of operational resilience and business continuity concepts.
- Experience planning and coordinating tabletop exercises, simulations, or testing activities.
- Strong organizational and coordination skills.
- Ability to translate requirements into structured plans, materials, and deliverables.
- Experience developing continuity documentation, exercise materials, and after action reporting.
- Working knowledge of project management principles.
Nice to have
- Experience supporting enterprise level resilience, continuity, or emergency management programs.
- Experience in exercise design, facilitation, and lessons learned tracking.
- Familiarity with large, complex organizational environments and cross functional coordination.
Education and Experience
- Relevant academic background and 7+ years of experience in operational resilience, continuity, or related fields.
Salary and Benefits
- Salary range: CAD 111,055 to CAD 130,650 (job grade 17).
- Incentive for meeting expectations: 7 to 10% of base salary.
- Additional performance pay (5%) for exceeding expectations.
- Flexible and comprehensive benefits.
- Extra vacation days (up to five each year) that can be purchased.
- Indexed, defined benefit pension.
Hybrid Work Model
- Most employees can telework from home for a portion of each month.
- Employees are expected on site at the Bank location a minimum of 12 days per month.
- Must live in Canada and within reasonable commuting distance of the office.
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