Senior Network Engineer

DUTIES AND RESPONSIBILITIES

• Consistently provides proven, formal mentorship
• High complexity assignments - owner
• Moderate complexity assignments - owner (1 or >)
• Low complexity assignments - provide oversight/review
• Regularly lead self and others and/or established as Product SME and/or established as specialist
• Understands how the big picture aligns to overall Ensono strategy
• Enhance the contribution of other associates through consultation, mentoring, training; and/or knowledge sharing.
• Provide expert consultation with regard to his/her area of expertise.
• Utilize technical (area of) expertise on multiple, complex, and high-priority projects and/or processes.
• Directs product strategy for a specific network products, new or established
• Performs client and market research to define and qualify product strategy and direction.
• Builds product business plans to drive revenue and rationalize investment.
• Creates product road maps and writes user stories and requirements.
• Partners with engineering to ensure product strategy and requirements are aligned with development strategy and to orchestrate product development.
• Engages delivery organization to ensure product operations and delivery capabilities are addressed.
• Contributes to pricing strategies.
• Monitors ongoing product fitness based on financial and client satisfaction metrics.
• Performs competitive analysis and monitors business and technology trends relevant to product.
• Participates with various teams regarding network, security and / or telephony projects, change tickets, and trouble tickets, etc. Assists in the evaluation of issue priority and provides front line response to various internal groups regarding product and solution support.

SUPERVISORY RESPONSIBILITIES