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avature

Senior Meeting & Events Coordinator

CBRE
USA
Full-time
Entry · 2+ years experience
Onsite
USD 33.65-36.05 hourly / hour
Discovered 1 weeks ago
Free

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  • Coordinate the setup, refresh, and removal of food, beverage, and service items to ensure smooth operations.
  • Collaborate with management to communicate department goals and align event execution with client vision.
  • Confirm pre-event setup, including space configurations and audio/visual requirements, ensuring all details are complete.
  • Follow up with clients pre- and post-event to confirm satisfaction and capture feedback for continuous improvement.
  • Troubleshoot and resolve sophisticated client inquiries and advanced complaints efficiently. Assist in the execution of SLAs, critical metrics, benchmarks, and recurring reports to maintain high service standards.
  • Lead the meeting and events calendar for event spaces, ensuring optimal utilization.
  • Order and handle event supplies as needed, maintaining inventory and ensuring availability.
  • Gather and analyze data to identify and solve complex problems, recommending new techniques and improvements.
  • Impact own team and other teams whose work activities are closely related, fostering a collaborative environment.
  • High School Diploma or GED with 2-3 years of job-related experience in event planning or coordination.
  • Ability to fulfill the physical requirements associated with this role, including stooping, standing, walking, and lifting/carrying heavy loads of 50 lbs. or more.
  • Comprehensive understanding of event planning processes, procedures, and systems. Strong organizational skills with an advanced inquisitive mentality to continuously improve event execution.
  • In-depth knowledge of Microsoft Office products, including Word, Excel, and Outlook. Advanced math skills with the ability to calculate figures such as percentages, discounts, and markups.
  • Excellent communication skills to evaluate and convey complex content in a concise and logical manner.
  • Ability to work independently and as part of a team, demonstrating initiative and problem-solving skills.
  • Experience in managing client relationships and ensuring high levels of client satisfaction.
  • Preferred qualification: experience supporting hospitality industry and/or venue management.

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