Senior Manager, Sales Operations

Responsibilities

• Sales Ops Architecture & Planning Execution
• Drive the end-to-end execution of core Sales Operations, translating the overarching GTM strategy into tactical territory designs and segmentation models
• Architect and build the operational models for annual and quarterly planning cycles, including territory routing (ETM), segmentation updates, and quota allocation
• Own the management, administration, and execution of quota frameworks, and assist with compensation plan design for the direct sales & GTM organization
• Take full ownership of complex operational initiatives, managing the lifecycle from scoping and business requirements through to deployment and post-launch optimization
• Own and update the Sales Rules of Engagement and account engagement models to ensure seamless, frictionless deal flow and pipeline integrity
• Own key tools within the Sales technology stack, managing vendor relationships, budgets, and roadmaps
• Operational Collaboration & Tech Optimization
• Serve as the trusted daily operational partner to senior Sales leaders, proactively identifying areas for improvement and executing process enhancements
• Collaborate closely with the Senior Director of Sales Operations and GTM ops leaders (CS, SE, Channel, Renewals) to ensure Sales Ops execution aligns seamlessly with the broader revenue ecosystem
• Maximize the efficiency and roadmap of the core sales technology stack (Salesforce, Clari, Outreach, etc.) to optimize the sales cadence
• Partner with Business Systems to design, test, and deploy scalable tech solutions
• Team Leadership
• Directly manage, mentor, and develop a team of Sales Operations professionals (initially 2 direct reports)
• Establish team operating cadences, manage workload capacity, and instill a culture of high ownership, precision, and operational excellence
• Coach your team on advanced problem-solving, data integrity, and stakeholder communication, acting as a force multiplier for their career growth

Qualifications:

• 6+ years of experience in Sales Operations, ideally within a high-growth SaaS or software company
• 2+ years of people management or team leadership experience, with a demonstrated track record of coaching and developing team members
• Hands-on experience of core Sales Ops planning, specifically territory routing, Enterprise Territory Management (ETM), segmentation modeling, and quota allocation
• Proven project management skills, with experience owning complex operational initiatives across their entire lifecycle (from business requirements to post-launch optimization)
• Technical expertise with core sales technology infrastructure, including Salesforce, Clari, Outreach, and LinkedIn Sales Navigator
• Strong analytical and financial acumen required to manage vendor budgets, software roadmaps, and data modeling tasks
• Exceptional communication and stakeholder management skills, with the confidence to advise senior sales leadership and collaborate with cross-functional GTM operations peers
• Highly organized with an eye for data integrity, process precision, and documentation

What to expect

First 60 days:

First 90 days:

Posting Information

Perks & Benefits