Senior Manager - Operational Readiness
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Key skills for this role
About the Role
Qiddiya Investment Company seeks a Senior Manager to lead operational readiness for entertainment and cultural projects. The role involves developing readiness plans, collaborating with cross-functional teams, and ensuring seamless project launches.
Key Skills for This Role
Responsibilities
- Develop, implement, and improve comprehensive operational readiness plans aligned with strategic objectives
- Collaborate with project teams, operations, engineering, and stakeholders to integrate operational readiness into project execution
- Lead readiness assessments to identify risks, gaps, and opportunities; develop mitigation strategies
- Oversee training and development initiatives to prepare staff for performance standards
- Establish and monitor KPIs related to operational readiness and performance
- Drive continuous improvement using best practices and industry standards
- Champion a guest focused approach to enhance visitor experience
Requirements
- Bachelor's degree in Business Administration, Operations Management, Hospitality, or related field; Master's preferred
- Minimum 7 years' experience in operational management or readiness
- At least 3 years in a senior leadership role
- Experience in entertainment or large scale infrastructure sectors preferred
Full Job Posting
Overview
- Qiddiya Investment Company is seeking a Senior Manager Operational Readiness to lead operational preparedness for entertainment and cultural projects.
Key Responsibilities
- Develop, implement, and continuously improve comprehensive operational readiness plans aligned with Qiddiya's strategic objectives
- Collaborate closely with project teams, operations, engineering, and stakeholder groups to integrate operational readiness considerations into project execution phases
- Lead readiness assessments to identify risks, gaps, and opportunities; develop mitigation strategies to ensure successful project launches and sustained operations
- Oversee training and development initiatives aimed at preparing staff and operational teams to meet defined performance standards
- Establish and monitor key performance indicators (KPIs) related to operational readiness and performance, reporting findings and recommendations to senior leadership
- Drive continuous improvement by leveraging best practices and industry standards in operational readiness
- Champion a guest focused approach throughout all operational readiness efforts to enhance the overall visitor experience
Requirements
- Bachelor's degree in Business Administration, Operations Management, Hospitality, or a related field; Master's degree preferred
- Minimum of 7 years' experience in operational management or readiness, including at least 3 years in a senior leadership role, preferably within the entertainment or large scale infrastructure sectors
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