Senior Lab Systems Support Engineer (Pharma)

Laboratory Systems Support

Vendor Management and Coordination

Compliance and Quality Support

Cross-Functional Collaboration

Required Qualifications

• Bachelor's degree in Life Sciences, Computer Science, Information Technology, Engineering, or a related discipline.
• Experience supporting laboratory systems within the pharmaceutical, biotechnology, healthcare, or regulated life sciences industry.
• Good understanding of GxP regulations, including GMP, GLP, and data integrity requirements.
• Knowledge of Computer System Validation (CSV) principles and regulatory compliance expectations.
• Experience supporting laboratory software and instrument integration environments.
• Familiarity with analytical laboratory instruments such as HPLC, GC, spectrophotometers, or similar technologies.
• Experience using IT service management and ticketing platforms such as ServiceNow, Remedy, or equivalent.
• Understanding of Change Management, Deviation Management, CAPA, and Problem Management processes.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work effectively in a cross-functional and highly regulated environment.

Preferred Qualifications

• Experience supporting laboratory informatics platforms such as CDS, LIMS, ELN, SDMS, or laboratory integration solutions.
• Familiarity with FDA 21 CFR Part 11 and Annex 11 compliance requirements.
• Experience supporting audit readiness and regulatory inspections.
• Knowledge of system backup, restoration, and disaster recovery processes.
• Understanding of pharmaceutical laboratory operations and analytical workflows.
• Exposure to validation documentation, testing protocols, and qualification activities.

Why Cognizant

Equal Opportunity Employer

Location

• Rahway, New Jersey, United States (Hybrid)
• Work Model: Hybrid. Associates are expected to work onsite and remotely in accordance with business and client requirements.

Salary and Other Compensation

• The annual salary for this position is $90,000 - $120,000 , depending on experience, qualifications, skills, and location.
• This position is also eligible for Cognizant's discretionary annual incentive program, subject to plan terms and individual performance. Benefits include medical, dental, vision, life insurance, paid holidays, paid time off, 401(k), and other benefits in accordance with applicable plans and programs.
• About Cognizant: Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
• Additional employment information Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
• Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
• Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
• If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com for roles based in the Americas or CareersIndia2@cognizant.com for roles based in India.