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The Senior Infrastructure Operational Analyst within the Identity Access Management (IAM) team is responsible for safeguarding digital identities throughout the organization. This role involves designing, implementing, and managing access policies, user lifecycle processes (onboarding/offboarding), and authentication systems. Leveraging deep expertise in identity management and related security disciplines, the analyst leads critical initiatives, applies comprehensive analysis to deliver innovative solutions, and establishes identity management standards across the enterprise. As an individual contributor, this position collaborates closely with cross-functional partners to influence technical direction and support the implementation of IAM solutions.
The Senior Infrastructure Operational Analyst within the Identity Access Management (IAM) team is responsible for safeguarding digital identities throughout the organization. This role involves designing, implementing, and managing access policies, user lifecycle processes (onboarding/offboarding), and authentication systems. Leveraging deep expertise in identity management and related security disciplines, the analyst leads critical initiatives, applies comprehensive analysis to deliver innovative solutions, and establishes identity management standards across the enterprise. As an individual contributor, this position collaborates closely with cross-functional partners to influence technical direction and support the implementation of IAM solutions.
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Identify, plan, and execute identity-driven projects.
Fulfill IAM-related service requests via ServiceNow.
Monitor the health of IAM systems and enhance observability across supported services.
Manage incidents and problems as they arise.
Implement system changes, supporting modernization and mitigating vulnerabilities (often during off-hours).
Collaborate with Enterprise Security to address and remediate findings from penetration tests and vulnerability scans.
Automate manual processes to improve service efficiency.
Plan and execute migrations of on-premises workloads to AWS as part of the Data Center Exit strategy.
Bachelor’s degree (or equivalent combination of education and relevant experience)
5+ years of relevant work experience.
Comprehensive understanding of authentication protocols (SAML, Kerberos, OAuth, OpenID).
In-depth knowledge of AWS, cloud computing, and identity management integrations.
Expertise with F5 Access Policy Manager (APM).
Experience with IBM Security Access Manager (iSAM) and IBM LDAP Server
Advanced skills in managing Active Directory, Entra ID, DNS, and DHCP.
Intermediate proficiency in Windows and Linux operating systems, including integration with Active Directory domains.
Experience with MS Defender for environment security.
Proficiency in scripting languages such as PowerShell and/or Python.
Strong verbal and written communication skills.
Proven ability to work independently and collaboratively, with project management skills.
Exceptional attention to detail, accuracy, and timeliness.
Self-motivated and eager to contribute in a creative, highly collaborative corporate environment.
Ability to participate in off-hours work, including scheduled on-call rotations.
Knowledge of certificate management.
Experience with Centrify, Netbackup, Quest Active Roles, CyberArk, and Venafi.
This role is eligible for hybrid work, with up to three days per week from home.
Community / Marketing Title: Senior Infrastructure Operations Analyst – Identity Access Management
Global asset management firm providing investment and retirement services.
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Senior · 5+ years experience
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