Senior Infrastructure Engineer

Job requirements

• Experience in an infrastructure, systems administration, network engineering or similar technical role.

• Good knowledge of networking, including TCP/IP, DNS, DHCP, VLANs, routing, switching, VPNs and Wi-Fi.

• Hands-on experience with wired and wireless network management, monitoring and troubleshooting.

• Hands-on experience with firewalls, VPNs and connectivity troubleshooting.

• Strong Windows Server and Active Directory experience.

• Experience supporting physical, hosted or virtual server environments.

• Familiarity with server monitoring, lifecycle management, patching, backup jobs and infrastructure maintenance.

• Experience supporting infrastructure change, upgrades or improvement activity.

• Comfortable working across both logical and physical infrastructure.

• Strong troubleshooting skills and a practical, hands-on approach.

• Good documentation and communication skills.

• Ability to take responsibility for assigned work, provide sound technical judgement and collaborate effectively as part of a team.

• Microsoft 365, Azure, Intune or hybrid Microsoft environment experience.

• Cloud experience across Azure, AWS or GCP.

• Experience building AWS environments using standardised build processes.

• PowerShell or other scripting experience.

• Experience with monitoring tools such as Datadog or similar.

• Exposure to PCI-DSS, ISO27001 or regulated environments.

• Relevant Microsoft, Azure, AWS, GCP, networking or infrastructure certifications.

Job responsibilities

• Supporting and maintaining Reward’s core infrastructure across office, data centre, hosted and cloud-connected environments.

• Managing and troubleshooting office and data centre network services, including Wi-Fi, wired networks, LAN, WAN, VPN, routing, switching, VLANs and network links.

• Supporting the design, build, monitoring, maintenance and improvement of network infrastructure across offices, data centres and connectivity services.

• Managing core network services including DNS, DHCP, IP addressing and related infrastructure services.

• Supporting firewall changes, VPNs, connectivity issues and infrastructure security improvements.

• Administering Windows Server, Active Directory, Group Policy and related Microsoft infrastructure services.