Insights Analyst

Job requirements

• 3+ years’ experience in an Insight Analyst, Commercial Analyst, Customer Insight or similar role.

• Strong SQL skills for querying and analysing data.

• Advanced Microsoft Excel skills, including working with large datasets, PivotTables and lookup functions.

• Excellent PowerPoint skills, with the ability to create clear, engaging, executive-level presentations.

• Excellent communication skills with the ability to explain analytical findings clearly to both technical and non-technical audiences.

• Demonstrated ability to build a clear story from data rather than simply reporting numbers.

• Strong analytical and problem-solving skills with experience working across multiple data sources.

• Experience working in a consultancy or agency environment is highly desirable, with exposure to managing multiple stakeholders or clients.

• Comfortable balancing analytical rigour with commercial thinking and practical recommendations.

• Experience presenting directly to senior stakeholders or clients.

• A passion for understanding customer behaviour and using data to solve business problems.

Job responsibilities

• Analyse customer, market and commercial data to identify meaningful trends, opportunities and business insights.

• Translate complex analysis into clear, concise recommendations for stakeholders at all levels.

• Create high-quality PowerPoint presentations that communicate insights in a compelling and visually engaging way.

• Develop data-driven narratives using basic storytelling techniques to influence business decisions.

• Present findings confidently to internal teams and clients, explaining both the “what” and the “why” behind the data.

• Work closely with cross-functional teams to understand business challenges and recommend data-led solutions.

• Use SQL and Excel to extract, manipulate and analyse data from multiple sources.

Job benefits

• Annual Leave: 25 days + bank holidays

• Ability to buy and sell holiday days as well as the ability to bank days (tenure dependant)

• Flexible working options: we are operating a hybrid working model with 3 days a week from the office

• Pension: Hargreaves Lansdown – 6% matched contribution

• Generous family friendly cover