Senior Implementation Consultant

Sr.

Implementation Consultant is a post-sales position that focuses on individual clients and implementing Edifecs/Cotiviti solutions purchased by that client.

The Consultant will generally be involved in installing, configuring, and overseeing the implementation of Edifecs/Cotiviti products at client sites.

This includes installation of products on Edifecs/Cotiviti or client hardware; configuration and development of programs, tasks and guidelines, to fully implement an Edifecs/Cotiviti solution based upon a client’s specific needs.

The Implementation Consultant will be the primary Client Services technical resource and will interface with the client’s technical resources.

can range from delivering product training to new client-specific requirements, development, and deployment.

The role involves client coordination and communication as well as a high technical understanding of Edifecs/Cotiviti solutions as well as the transactions that flow through this position.

• Coordinate and communicate with the client post-sale to develop an implementation plan for implementing and configuring a purchased Edifecs/Cotiviti solution based upon a client’s individual needs.
• Collaborate with the Edifecs/Cotiviti Implementation Architect / Technical Project Manager to formulate the architecture, implementation strategy/schedule and operational plan.
• Install, upgrade and configure Edifecs/Cotiviti products at client site.
• Integrate Edifecs/Cotiviti products with other software assets/processes at customer site.
• Coordinate with other Client Services, Product and Development team members to meet development and configuration milestones, being able to develop guidelines, programs, tasks, reports, etc. to meet the client’s requirements.
• Provide post- implementation support during the transition from implementation to maintenance.
• Provide software and client specific training, and develop training documentation based on present standards and client needs.
• Mentor and train internal teams upon Edifecs/Cotiviti products and customer custom components
• Work with customer as a SME upon purchased Edifecs/Cotiviti products and solutions