Senior eFX Operations Analyst - Retail FX/CFD
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Key skills for this role
About the Role
MarketsVox is looking for a Senior eFX Operations Analyst to manage core electronic trading infrastructure including PrimeXM xCore, Centroid 360, and MetaTrader. The role involves bridge connectivity, MT4/MT5 administration, trade support, and third-party integrations.
Key Skills for This Role
Responsibilities
- Configure and manage connectors, dealer links, liquidity provider relationships, and client accounts
- Create and maintain FIX session accounts, ensuring reliable connectivity and stable data flow
- Produce weekly and monthly performance reports
- Configure group settings, automation features, and symbol parameters across MT4 and MT5
- Administer MetaTrader server infrastructure, ensuring high availability and optimal performance
- Implement and monitor cluster settings; coordinate hardware upgrades
- Manage trading holiday calendars across all platforms and markets
- Serve as senior escalation point for trade support queries
- Monitor live trading environments, identifying and resolving latency issues or execution anomalies
- Lead installation, configuration, and monitoring of third party plugins
- Evaluate new technologies and vendor solutions
- Partner with technology, compliance, and front office teams
Requirements
- Extensive hands on experience with bridges including Centroid and PrimeXM xCore
- Proven expertise in MetaTrader MT4/MT5 server administration
- Solid grounding in FIX protocol and electronic trading connectivity
- Strong background in server management, hardware optimisation, and infrastructure monitoring
- Deep understanding of CFD brokerage operations and retail FX/electronic trading environments
- Detail oriented and highly organised
- Self directed and comfortable working independently in a remote first environment
- Excellent communicator in English
Full Job Posting
About MarketsVox
- MarketsVox is a fast growing retail CFD and FX broker built for the modern trader.
- We offer a sharp product, competitive pricing, and a lean structure that empowers great people to move fast and make a real impact.
The Opportunity
- This is a high ownership, technically demanding role at the heart of our trading operations.
- As Senior eFX Operations Analyst, you'll be the go to expert for our core electronic trading infrastructure — spanning PrimeXM xCore, Centroid 360 bridge, and MetaTrader (MT4/MT5).
- You'll keep our platforms running at peak performance, lead integration projects, and work closely with senior leadership.
What You'll Own
- Bridge Connectivity: Configure and manage connectors, dealer links, liquidity provider relationships, and client accounts; Create and maintain FIX session accounts; Produce weekly and monthly performance reports.
- MetaTrader (MT4/MT5) Administration: Configure group settings, automation features, and symbol parameters; Administer MetaTrader server infrastructure; Implement and monitor cluster settings; coordinate hardware upgrades.
- Trading Operations & Support: Manage trading holiday calendars; Serve as senior escalation point for trade support queries; Monitor live trading environments, identifying and resolving latency issues or execution anomalies in real time.
- Third Party Integrations: Lead installation, configuration, and monitoring of third party plugins; Evaluate new technologies and vendor solutions.
- Collaboration & Continuous Improvement: Partner with technology, compliance, and front office teams; Own cross departmental projects; Maintain thorough documentation; Identify process gaps and design scalable improvements.
Who You Are
- Extensive hands on experience with bridges including Centroid and PrimeXM xCore — connector setup, FIX account management, and reporting.
- Proven expertise in MetaTrader MT4/MT5 server administration, including group configuration, symbol management, and cluster setup.
- Solid grounding in FIX protocol and electronic trading connectivity.
- Strong background in server management, hardware optimisation, and infrastructure monitoring.
- Deep understanding of CFD brokerage operations and retail FX/electronic trading environments.
- Detail oriented and highly organised, with the ability to manage multiple workstreams simultaneously.
- Self directed and comfortable working independently in a remote first environment.
- Excellent communicator in English, written and verbal.
- Naturally curious — you keep up with industry developments and bring new ideas to the table.
Perks & Benefits
- Competitive salary package, benchmarked to reflect your expertise.
- 25 days annual leave + paid sick leave.
- Funded professional development — training programmes, industry certifications, and soft skills.
- Regular team building events and a genuinely close knit company culture.
- Opportunity to build and lead your own team as the business grows.
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