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Senior Digital Product Manager - Digital Product & Experience - Tangerine
Tangerine
Toronto, CAN
Full Time
Senior
2 weeks ago
Digital Product ManagementAgile ScrumProduct Backlog ManagementOKRData Driven OptimizationMobile Platforms
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Digital Product ManagementAgile ScrumProduct Backlog Management
About the Role
Tangerine is seeking a Senior Digital Product Manager to drive digital onboarding funnel conversion. You will define the product vision, manage the backlog, and lead cross-functional agile teams to deliver user-centric solutions.
Key Skills for This Role
Digital Product ManagementAgile ScrumProduct Backlog ManagementOKRData Driven OptimizationMobile Platforms
Responsibilities
- Develop the vision and roadmap for owned areas, and create/maintain a detailed product backlog; end to end ownership of optimization across the onboarding journey.
- Apply incremental delivery principles, drive the delivery of business value, communicate progress, elicit feedback and enable stakeholder reviews for validation.
- Play a leadership role with the delivery team to ensure high quality and creative solutions are implemented for challenging problems.
- Facilitate creative problem solving on a day to day basis, working closely with development on implementation challenges.
- Engage and partner with key stakeholders to support common understanding and vision across the organization.
- Use OKR and digital product metrics to identify data driven optimization across the funnel.
- Lead cross functional teams to conceptualize, define and implement new features.
- Author, refine and approve backlog items, with clearly articulated business objectives.
- Prioritize features to best achieve business goals, ensuring sufficient depth of groomed items for development consumption.
- Ensure business objectives are clearly defined and the team understands the scope and expectation of work.
Requirements
- University or College degree
- 7+ years related experience in digital product management or technical solution delivery
- 3+ years experience with mobile platforms
- 3+ years working in an agile scrum team in a Product Owner capacity
- Design or BA experience is an asset
- Working knowledge of software/mobile application development is an asset
Full Job Posting
The Role
- Tangerine is looking for a motivated and strategically minded Senior Digital Product Manager Digital Product & Experience to drive the Digital Onboarding Funnel Conversion.
- Reporting to the Director, Digital Product & Experience, you will be responsible for defining, managing and optimizing key areas of Digital Onboarding Funnel conversion and play a pivotal role in enhancing the overall customer experience.
- You will work with and inspire agile teams, and work in close collaboration with cross functional stakeholders to deliver high quality and impactful product enhancement, user centric solutions, and seamless customer interactions.
Is this role right for you? In this role you will:
- Develop the vision and roadmap for owned areas, and create/maintain a detailed product backlog; end to end ownership of optimization across the onboarding journey.
- Apply incremental delivery principles, drive the delivery of business value, communicate progress, elicit feedback and enable stakeholder reviews for validation in the process
- Play a leadership role with the delivery team to ensure that high quality and creative solutions are implemented for challenging problems
- Facilitate creative problem solving on a day to day basis no matter the circumstances, working closely with development on implementation challenges, turning ambiguity into clarity in a fast paced environment
- Engage and partner with key stakeholders to support common understanding and vision across the organization
- Communicate with the business stakeholders and take responsibility for building 'the right thing'
- Use OKR and digital product metrics to identify data driven optimization across the funnel
- Lead cross functional teams to conceptualize, define and implement new features
- Author, refine and approve backlog items, with clearly articulated business objectives
- Prioritize features to best achieve business goals, ensuring sufficient depth of groomed items for development consumption and commitment
- Ensure business objectives are clearly defined and the team understands the scope and expectation of work
Do you have the skills that will enable you to succeed in this role? We'd love
- University or College degree
- 7+ years related experience in digital product management or technical solution delivery
- 3+ years experience with mobile platforms
- 3+ years working in an agile scrum team in a Product Owner capacity
- Design or BA experience is an asset
- Working knowledge of software/ mobile application development is an asset
- An Agile 'mindset' and the flexibility to adapt to new and evolving environments
- Excellent delivery skills, with proven accomplishments leading cross functional projects
- Data driven approach to problem solving to resolve complex issues and drive actionable outcomes
- Deep passion for first class customer experiences, innovation and delivering software
- A positive attitude, thirst for knowledge, team oriented, pragmatic, willing to fail
- Enthusiastic, thorough, inclusive and results oriented; ability and desire to help others thrive in a dynamic team oriented environment.
What's in it for you?
- Diversity, Equity, Inclusion & Allyship We strive to create an inclusive culture where every employee is empowered to reach their fullest potential.
- Accessibility and Workplace Accommodations We value the unique skills and experiences each individual brings to the Bank.
- Upskilling through online courses, cross functional development opportunities, and tuition assistance.
- Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
- Community Engagement no matter where you choose to work from; we offer opportunities for community engagement & belonging.
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