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Senior Digital Product Manager - Digital Product & Experience
Tangerine
Toronto, CAN
Senior
2 weeks ago
Digital Product ManagementAgileProduct RoadmappingMobile PlatformsOKRData driven Optimization
Free
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Digital Product ManagementAgileProduct Roadmapping
About the Role
Tangerine is looking for a Senior Digital Product Manager to drive Digital Onboarding Funnel Conversion. You will define the vision and roadmap, lead agile teams, and optimize the customer experience.
Key Skills for This Role
Digital Product ManagementAgileProduct RoadmappingMobile PlatformsOKRData driven Optimization
Responsibilities
- Develop the vision and roadmap for owned areas, and create/maintain a detailed product backlog; end to end ownership of optimization across the onboarding journey
- Apply incremental delivery principles, drive the delivery of business value, communicate progress, elicit feedback and enable stakeholder reviews for validation
- Play a leadership role with the delivery team to ensure high quality and creative solutions are implemented
- Facilitate creative problem solving on a day to day basis, working closely with development on implementation challenges
- Engage and partner with key stakeholders to support common understanding and vision across the organization
- Use OKR and digital product metrics to identify data driven optimization across the funnel
- Lead cross functional teams to conceptualize, define and implement new features
- Author, refine and approve backlog items, with clearly articulated business objectives
- Prioritize features to best achieve business goals, ensuring sufficient depth of groomed items for development consumption and commitment
- Ensure business objectives are clearly defined and the team understands the scope and expectation of work
Requirements
- University or College degree
- 7+ years related experience in digital product management or technical solution delivery
- 3+ years experience with mobile platforms
- 3+ years working in an agile scrum team in a Product Owner capacity
- Data driven approach to problem solving
- Deep passion for first class customer experiences, innovation and delivering software
Full Job Posting
The Role
- Tangerine is looking for a motivated and strategically minded Senior Digital Product Manager Digital Product & Experience to drive the Digital Onboarding Funnel Conversion.
- Reporting to the Director, Digital Product & Experience, you will be responsible for defining, managing and optimizing key areas of Digital Onboarding Funnel conversion and play a pivotal role in enhancing the overall customer experience.
Is this role right for you? In this role you will:
- Develop the vision and roadmap for owned areas, and create/maintain a detailed product backlog; end to end ownership of optimization across the onboarding journey.
- Apply incremental delivery principles, drive the delivery of business value, communicate progress, elicit feedback and enable stakeholder reviews for validation in the process
- Play a leadership role with the delivery team to ensure that high quality and creative solutions are implemented for challenging problems
- Facilitate creative problem solving on a day to day basis no matter the circumstances, working closely with development on implementation challenges, turning ambiguity into clarity in a fast paced environment
- Engage and partner with key stakeholders to support common understanding and vision across the organization
- Communicate with the business stakeholders and take responsibility for building 'the right thing'
- Use OKR and digital product metrics to identify data driven optimization across the funnel
- Lead cross functional teams to conceptualize, define and implement new features
- Author, refine and approve backlog items, with clearly articulated business objectives
- Prioritize features to best achieve business goals, ensuring sufficient depth of groomed items for development consumption and commitment
- Ensure business objectives are clearly defined and the team understands the scope and expectation of work
Do you have the skills that will enable you to succeed in this role?
- University or College degree
- 7+ years related experience in digital product management or technical solution delivery
- 3+ years experience with mobile platforms
- 3+ years working in an agile scrum team in a Product Owner capacity
- Design or BA experience is an asset
- Working knowledge of software/ mobile application development is an asset
- An Agile 'mindset' and the flexibility to adapt to new and evolving environments
- Excellent delivery skills, with proven accomplishments leading cross functional projects
- Data driven approach to problem solving to resolve complex issues and drive actionable outcomes
- Deep passion for first class customer experiences, innovation and delivering software
- A positive attitude, thirst for knowledge, team oriented, pragmatic, willing to fail
- Enthusiastic, thorough, inclusive and results oriented; ability and desire to help others thrive in a dynamic team oriented environment.
What's in it for you?
- Diversity, Equity, Inclusion & Allyship
- Accessibility and Workplace Accommodations
- Upskilling through online courses, cross functional development opportunities, and tuition assistance.
- Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
- Community Engagement
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