Senior Collections Representative

Education, Training and Experience Requirements

• Graduation from a business college OR Graduation from a one year, post-secondary business related program.
• Five years' progressively responsible related experience, including a minimum of two years’ experience in tax enforcement and utility collections.

Knowledge, Abilities and Skills

• Considerable knowledge of corporate policies, procedures, Civic Bylaw and Provincial Acts as they relate to services offered by Corporate Revenue.
• Considerable knowledge of tax collection and enforcement procedures, including relevant provincial and municipal legislation.
• Demonstrated ability to deal respectfully, courteously and tactfully with external agencies, other civic employees, and the public in difficult circumstances.
• Demonstrated ability to communicate effectively, orally and in writing.
• Demonstrated ability to multi-task, meet deadlines, and manage several concurrent priorities
• Ability to effectively provide guidance and training to staff.

Requires Security Check

Salary Range

• $69,591.36 to $76,724.88 CAD per annum (2026 rates)

Diversity, Equity and Inclusion

Accommodation